When a customer has a specific price for a defined quantity which is different to other customers, where is this specific price for the related Bill Factor defined?
A. Rate Component
B. Bill Factor Characteristic
C. Bill Factor Value
D. Service Agreement ?Contract Value
E. Account Characteristic
What is the difference between a Service Script and a Plug-In Script?
A. A Service Script executes on the server side while the Plug-In Script does not.
B. A Service Script has an Edit Data step type while the Plug-In Script does not.
C. A Service Script has user-configured input and outputs while a Plug-In Script has predefined input and outputs.
D. A Service Scripts allows you to invoke Business Objects while a Plug-In Script does not.
E. There is no difference between the two script types.
What information appears when you click the Help button in the Action Bar when using the "classic" (or non-Fusion) user interface?
A. contact information about the specific implementation
B. information for a specific zone
C. an index of Control Central information
D. context-sensitive information
E. information for a specific portal
Which three are valid types of Rate Components? (Choose three.)
A. Flat Charge
B. Service Quantity
C. For Calculation Purposes Only
D. Interval Pricing
E. Sub Rate
When an account is created, Access Rights are granted to control which user/users have access to that account's information.
Which three entities will have restricted access if a user does not have access to that account? (Choose three.)
A. Account's Bills
B. Account's Service Agreements
C. premises linked to Service Agreements related to that account
D. Account's Customer Class
E. Account's Bill Cycle
Which three statements are correct in reference to Case Types? (Choose three.)
A. It defines the possible states its cases can pass through.
B. It defines the template for outgoing letters.
C. It defines multiple initial states.
D. It defines additional fields to be entered as part of the case.
E. It defines if a Responsible User is required.
What controls the types of service agreements and service points to be created?
A. Campaign
B. Package
C. Campaign and Package
D. Service Agreement Type/Service Point Type Relationship
E. Order
At which level are Service Quantity Rules and Register Rules specified?
A. Rate Schedule
B. Rate Version
C. Rate Component
D. Bill Segment Type
E. Bill Factor
Field Activities of specific types can be created by the system automatically based on the type of work to be carried out, connection status of a service point, and the meter's installation and connection status.
Which four processes are based on the above? (Choose four.)
A. starting service
B. disconnecting service
C. testing a meter or item in the field
D. stopping service
E. disconnect Warning
Which two plug-in spots allow additional logic to be implemented when a field activity is completed in the field? (Choose two.)
A. Field Activity Type –FA Completion Control
B. Field Activity Type Profile – FA Completion Control
C. Field Activity Remark - Activation
D. Meter Reader Remark - Activation
E. Installation – FA Additional Information
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