Exam Details

  • Exam Code
    :1Z0-562
  • Exam Name
    :Oracle Utilities Customer Care and Billing 2 Essentials
  • Certification
    :Oracle Certifications
  • Vendor
    :Oracle
  • Total Questions
    :75 Q&As
  • Last Updated
    :Mar 25, 2025

Oracle Oracle Certifications 1Z0-562 Questions & Answers

  • Question 21:

    Where can you quickly find information and "cut and paste" examples on valid edit data syntax when you are configuring scripts?

    A. in the Business Process documentation only (online)

    B. in the Administration documentation only (online)

    C. by clicking the Help button

    D. by clicking the "?" icon in zone headers

    E. in the "Script Tips" zone in the Dashboard

  • Question 22:

    Which four are the valid types of Characteristic Types? (Choose four.)

    A. Predefined Value

    B. Ad hoc Value

    C. Lookup Value

    D. Foreign Key Value

    E. File Location

  • Question 23:

    Which three are valid plug-in spots for a Business Object Lifecycle status? (Choose three.)

    A. Validation

    B. Entry

    C. Exit

    D. Monitor

    E. No Algorithms are plugged in on the Business Object Lifecycle.

  • Question 24:

    Using a base-supplied algorithm type, payment distribution priority is typically determined by _____________.

    A. Service Agreement Type's Priority and Debt Age

    B. Debt Age

    C. Customer Class and Debt Age

    D. Customer Class and Service Agreement Type

    E. Payment Type and Debt Age

  • Question 25:

    Which Control Central tab is the business user first transferred to when a customer/account/premise record is located and selected?

    A. Main

    B. Account Information

    C. Customer Information

    D. Account Tree

    E. Premise Tree

  • Question 26:

    What correctly describes the hierarchy in how a Rate Schedule must be created?

    A. Rate Schedule, Rate Version, Rate Component, SA Type

    B. Rate Version, Rate Schedule, Rate Component

    C. Rate Component, Rate Version, Rate Schedule

    D. Rate Schedule, Rate Component, Rate Version

    E. Rate Schedule, Rate Version, Rate Component

  • Question 27:

    Which three entities may be individually linked, as a minimum, to the bill when created using the Off Cycle Bill Generator? (Choose three.)

    A. Service Agreement (non-canceled) only

    B. Adjustments (frozen) only

    C. Billable Charge (non-canceled) and its related Service Agreement

    D. Adjustment (canceled) only

    E. Billable Charge (non-canceled) or its related Service Agreement

  • Question 28:

    Which two Payment statuses will create Financial Transactions for a payment? (Choose two.)

    A. Incomplete

    B. Freezable

    C. Complete

    D. Frozen

    E. Canceled

  • Question 29:

    How many bill segment-related financial transactions do pay plans have?

    A. one

    B. depends on the number of bills that will contain the customer's pay plan commitments

    C. depends on the number of payments that is part of the pay plan

    D. none

    E. unlimited

  • Question 30:

    When a bill is completed, bill messages can be retrieved from many sources. Which three are valid sources? (Choose three.)

    A. Account

    B. Service Agreement Type

    C. Meter Read's Remark

    D. Account's Customer Class

    E. Bill Segment Type

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