Exam Details

  • Exam Code
    :1Z0-562
  • Exam Name
    :Oracle Utilities Customer Care and Billing 2 Essentials
  • Certification
    :Oracle Certifications
  • Vendor
    :Oracle
  • Total Questions
    :75 Q&As
  • Last Updated
    :Mar 25, 2025

Oracle Oracle Certifications 1Z0-562 Questions & Answers

  • Question 31:

    Which high-level entity prevents invalid meter configurations from being set up for a specific meter?

    A. Meter Type

    B. Meter Configuration Type

    C. Valid Meter Configuration

    D. Valid Register Configuration

    E. Meter Configuration

  • Question 32:

    Which three actions does the PUPL batch process perform? (Choose three.)

    A. creates Payment Segments

    B. creates Payment Advices

    C. creates Deposit Controls

    D. populates the Payment Upload Staging records

    E. posts payments to Suspense Account

  • Question 33:

    Which three statuses are valid for a field activity? (Choose three.)

    A. Pending

    B. Dispatched

    C. Complete

    D. Pended by User

    E. Held

  • Question 34:

    How many service agreements are linked to a severance process?

    A. one

    B. all service agreements that are connected to the initiating collection process

    C. all service agreements that are connected to the initiating overdue process

    D. any number defined by the business user

    E. zero ?accounts are linked to severance processes

  • Question 35:

    Which three statements are correct for meter and item installations? (Choose three.)

    A. Only one meter can be installed at a service point at a time.

    B. Only one badged item can be installed at a time.

    C. A service point may not contain both badged and unbadged items at a time.

    D. A service point may contain both badged and unbadged items at a time.

    E. A service point may contain both a meter and a badged item at a time.

  • Question 36:

    Additional processing can be invoked when an order is completed. Which two entities can be used to define the algorithms for order completion? (Choose two.)

    A. Order Type

    B. Campaign

    C. Package

    D. Customer Class

    E. Account

  • Question 37:

    Which two states allow a Bill Segment to have its charges regenerated? (Choose two.)

    A. Incomplete

    B. Error

    C. Freezable

    D. Frozen

    E. Canceled

  • Question 38:

    Which two plug-in spots call the rating functionality using base package-supplied algorithm types?

    (Choose two.)

    A. Bill Segment Type - Bill Segment Create

    B. Bill Segment Type - Bill Segment FT Creation

    C. Adjustment Type - Generate

    D. Adjustment Type - Adjustment FT Creation

    E. Billable Charge Template

  • Question 39:

    Which level provides security authentication when logging into Oracle Utilities Customer Care and Billing for production supported environments?

    A. User Interface Tier

    B. Web Server

    C. Application Server

    D. Database Server

    E. Web and Application Server

  • Question 40:

    After a bill has been generated and sent to a customer, a business user may discover an error and need to

    correct the changes that were generated.

    What describes the functionality where canceled and rebilled bill segments are presented on a new bill that

    must not contain new charges?

    A. Cancel/Rebill

    B. Correction Notes

    C. Credit Notes

    D. Off Cycle Bill Generator

    E. Cancel/Rebill and Credit Notes

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