A customer reports that a networked printer is not printing documents. The technician successfully pings the printer's IP address. Which of the following could be the problem? (Select TWO).
A. The network cable is unplugged.
B. The printer is low on toner.
C. The gateway address on the printer is incorrect.
D. The printer is out of paper.
E. The spooler is not functioning.
A technician is replacing a processor in a workstation. After installation, the workstation starts up and immediately shuts down; the technician tries to start the workstation several more times and gets the same result. Which of the following is the cause of this issue?
A. The workstation is not plugged in.
B. The thermal paste was not applied.
C. The memory was not installed properly.
D. The L2 cache was not cleared.
Which of the following is one of the key differences between iOS smartphones and Android-based smartphones?
A. Android phones cannot adjust Bluetooth visibility timeouts
B. iOS phones have to install apps from a PC
C. Android has an open source application store
D. iOS phones cannot use "Airplane Mode"
The IT security group has configured a new server to be the secure gateway for all company Internet traffic and disabled the ability for users to communicate directly to the Internet. Which of the following MUST be configured on the user's workstations to restore users' ability to communicate to the Internet?
A. DHCP settings
B. Browser security settings
C. Proxy settings
D. NETBIOS network settings
Which of the following activities would BEST be described as social engineering?
A. Downloading Spyware
B. Bribery
C. Writing down passwords
D. Brute force
If a technician knows a client's IP address, which of the following command tools can be used to resolve this to the DNS name?
A. NET USE
B. TRACERT
C. NSLOOKUP
D. CMD
Which of the following describes a computer in which the HDD LED is lit, but the mouse does not respond and the computer is unresponsive?
A. The computer has locked up
B. Windows Update is running
C. The computer is in Safe Mode
D. The reset button is stuck
When cutting back the protective coating on CAT5 wiring, which of the following is the recommended tool?
A. Punchdown tool
B. Basic crimper
C. Wire strippers
D. Degausser
Which of the following technologies involves device pairing?
A. WEP
B. IR
C. Bluetooth
D. IMAP
A small library has an integrated switch and router that is not wireless. All of the public PCs in the library are connected to the device. Which of the following is the FIRST thing the library should do to deter curious patrons from interfering with the device?
A. Configure DNS to resolve externally rather than internally
B. Enable MAC filtering to permit public PCs
C. Change the default user name and password
D. Set up the DHCP server to use a different gateway option
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