A technician has one computer and needs to create a multiboot to test all Windows environments. Which of the following shows the BEST order for installing the operating systems?
A. Windows XP Professional, Windows Vista Business, Windows 7 Professional
B. Windows Vista Business, Windows 7 Professional, Windows XP Professional
C. Windows 7 Professional, Windows Vista Business, Windows XP Professional
D. Windows 7 Professional, Windows XP Professional, Windows Vista Business
Which of the following OS features is unique to Windows 7?
A. Action Center
B. Automatic Updates
C. Add/Remove Programs
D. Tablet PC Settings
A client requests a small SOHO wireless network setup. The client has only three devices that will require access to the Internet. The client is also concerned that a neighboring business will attempt to access the Internet without permission. Which of the following should the technician ensure when setting up the SOHO network? (Select TWO).
A. Enable client isolation
B. Lower radio power levels
C. Physically secure the access point
D. Disable unused ports
E. Enable MAC filtering
F. Enable short preambles
A technician needs to ping a client's machine that the technician is working on, to ensure that the network card is functioning correctly. Which of the following IP addresses should be used?
A. 10.76.0.1
B. 127.0.0.1
C. 192.168.0.1
D. 255.255.255.0
A user states that they see a warning on their screen about an IP conflict. Which of the following is MOST likely the cause?
A. A static IP address is assigned to the workstation
B. A bad router
C. A bad switch
D. The computer is getting an APIPA address
An administrator has advised against providing any information over the phone as a way to prevent against which of the following threats?
A. Session hijacking
B. Social engineering
C. Man-in-the-middle
D. Shoulder surfing
Which of the following is an advantage of MOST tablets over laptops?
A. Larger storage space
B. Upgradeable parts
C. GPS tracking software
D. Multi-touch screens
Which of the following resources is MOST important for a network server running a virtual machine and guest operating systems?
A. Redundant power supplies
B. Memory speed
C. RAID type used
D. Multi-core CPU
A user calls the helpdesk to report that print jobs coming from a laser printer in the office are losing most of their toner due to being touched by hand smudge. The printer was recently serviced with a new fuser unit. Which of the following problems is MOST likely affecting the printer?
A. The fuser is not heating up to proper temperature levels necessary.
B. The pickup rollers are likely dirty and leaving paper dust on all printed pages.
C. The printer's firmware was not updated with the installation of the new fuser.
D. The fuser was installed backwards and is not evenly heating printed pages.
A user calls the corporate helpdesk stating that their battery is not charging. The operating system shows that there is a problem with the battery. Which of the following should the technician do FIRST to determine what the issue is without erasing the user's unsaved data?
A. Using a known-good computer of the same type, switch batteries between the two laptops.
B. Remove the A/C adapter while the system is running and observe if the screen dims.
C. Completely shut down the laptop, remove the A/C power source and restart the laptop.
D. Using a known-good computer of the same type, switch A/C adapters between the two laptops.
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