CompTIA CompTIA Certifications 220-1102 Questions & Answers

• Question 51:

  Which of the following physical security controls can prevent laptops from being stolen?

  A. Encryption

  B. LoJack

  C. Multifactor authentication

  D. Equipment lock

  E. Bollards

  Correct Answer: D

• Question 52:

  A user has a computer with Windows 10 Home installed and purchased a Windows 10 Pro license. The user is not sure how to upgrade the OS. Which of the following should the technician do to apply this license?

  A. Copy the c:\Wlndows\wlndows.lie file over to the machine and restart.

  B. Redeem the included activation key card for a product key.

  C. Insert a Windows USB hardware dongle and initiate activation.

  D. Activate with the digital license included with the device hardware.

  Correct Answer: B

  Redeeming the included activation key card for a product key is the correct way to apply a Windows 10 Pro license to a computer that has Windows 10 Home installed. The activation key card is a physical or digital card that contains a 25digit code that can be used to activate Windows 10 Pro online or by phone. Copying the windows.lie file, inserting a Windows USB hardware dongle and activating with the digital license are not valid methods of applying a Windows 10 Pro license. References: https://www.comptia.org/blog/how-to-upgrade-windows-10-home-to-pro https://www.comptia.org/certifications/a

• Question 53:

  A user is unable to access files on a work PC after opening a text document. The text document was labeled "URGENT PLEASE READ.txt - In active folder, .txt file titled urgent please read". Which of the following should a support technician do FIRST?

  A. Quarantine the host in the antivirus system.

  B. Run antivirus scan tor malicious software.

  C. Investigate how malicious software was Installed.

  D. Reimage the computer.

  Correct Answer: B

• Question 54:

  Which of the following Is used to identify potential issues with a proposed change poor lo implementation?

  A. Request form

  B. Rollback plan

  C. End-user acceptance

  D. Sandbox testing

  Correct Answer: D

• Question 55:

  Which of the following would cause a corporate-owned iOS device to have an Activation Lock issue?

  A. A forgotten keychain password

  B. An employee's Apple ID used on the device

  C. An operating system that has been jailbroken

  D. An expired screen unlock code

  Correct Answer: B

  Activation Lock is a feature that prevents anyone from erasing or activating an iOS device without the owner's Apple ID and password. If a corporate-owned iOS device is linked to an employee's Apple ID, it will have an Activation Lock issue when the employee leaves the company or forgets their Apple ID credentials.

• Question 56:

  A technician discovers user input has been captured by a malicious actor. Which of the following malware types is MOST likely being used?

  A. Cryptominers

  B. Rootkit

  C. Spear phishing

  D. Keylogger

  Correct Answer: D

  A keylogger is a type of malware that captures user input, such as keystrokes, mouse clicks, and clipboard data, and sends it to a malicious actor. Keyloggers can be used to steal passwords, credit card numbers, personal information, and other sensitive data.

• Question 57:

  A technician is creating a tunnel that hides IP addresses and secures all network traffic. Which of the following protocols is capable of enduring enhanced security?

  A. DNS

  B. IPS

  C. VPN

  D. SSH

  Correct Answer: C

  A VPN (virtual private network) is a protocol that creates a secure tunnel between two devices over the internet, hiding their IP addresses and encrypting their traffic.

  DNS (domain name system) is a protocol that translates domain names to IP addresses.

  IPS (intrusion prevention system) is a device that monitors and blocks malicious network traffic. SSH (secure shell) is a protocol that allows remote access and command execution on another device.

  References: https://www.comptia.org/blog/what-is-a-vpn

  https://www.comptia.org/certifications/a

• Question 58:

  A malicious file was executed automatically when a flash drive was plugged in. Which of the following features would prevent this type of incident?

  A. Disabling UAC

  B. Restricting local administrators

  C. Enabling UPnP

  D. Turning off AutoPlay

  Correct Answer: D

• Question 59:

  Which of the following refers to the steps to be taken if an issue occurs during a change implementation?

  A. Testing

  B. Rollback

  C. Risk

  D. Acceptance

  Correct Answer: B

• Question 60:

  A technician is selling up a newly built computer. Which of the following is the FASTEST way for the technician to install Windows 10?

  A. Factory reset

  B. System Restore

  C. In-place upgrade

  D. Unattended installation

  Correct Answer: D

  An unattended installation is the fastest way to install Windows 10 on a newly built computer. It uses an answer file that contains all the configuration settings and preferences for the installation, such as language, product key, partition size, etc. It does not require any user interaction or input during the installation process. Factory reset, System Restore and in-place upgrade are not methods of installing Windows 10 on a new computer, but ways of restoring or updating an existing Windows installation. References: https://www.comptia.org/blog/what-is-an-unattended-installation https://www.comptia.org/certifications/a