CompTIA CompTIA Certifications 220-1102 Questions & Answers

• Question 61:

  A company is retiring old workstations and needs a certificate of destruction for all hard drives. Which of the following would be BEST to perform on the hard drives to ensure the data is unrecoverable? (Select TWO).

  A. Standard formatting

  B. Drilling

  C. Erasing

  D. Recycling

  E. Incinerating

  F. Low-level formatting

  Correct Answer: BE

  Drilling and incinerating are physical destruction methods that make the data on hard drives unrecoverable. Standard formatting, erasing and low-level formatting are logical methods that can be reversed with data recovery tools. Recycling is not a destruction method at all. References: https://www.comptia.org/blog/what-is-acertificate-of-destruction https://www.comptia.org/certifications/a

• Question 62:

  An application user received an email indicating the version of the application currently in use will no longer be sold. Users with this version of the application will no longer receive patches or updates either. Which of the following indicates a vendor no longer supports a product?

  A. AUP

  B. EULA

  C. EOL

  D. UAC

  Correct Answer: C

• Question 63:

  Which of the following wireless security features can be enabled lo allow a user to use login credentials to attach lo available corporate SSIDs?

  A. TACACS+

  B. Kerberos

  C. Preshared key

  D. WPA2/AES

  Correct Answer: D

  WPA2/AES (Wi-Fi Protected Access 2/Advanced Encryption Standard) is a wireless security standard that supports enterprise mode, which allows a user to use login credentials (username and password) to authenticate to available corporate SSIDs (service set identifiers). TACACS+ (Terminal Access Controller Access-Control System Plus) and Kerberos are network authentication protocols, but they are not wireless security features. Preshared key is another wireless security feature, but it does not use login credentials. References: https://www.comptia.org/blog/wireless-security-standards https://www.comptia.org/certifications/a

• Question 64:

  An administrator is designing and implementing a server backup system that minimizes the capacity of storage used. Which of the following is the BEST backup approach to use in conjunction with synthetic full backups?

  A. Differential

  B. Open file

  C. Archive

  D. Incremental

  Correct Answer: D

• Question 65:

  A customer calls the help desk asking for instructions on how to modify desktop wallpaper. Which of the following Windows 10 settings should the technician recommend?

  A. Personalization

  B. Apps

  C. Updates

  D. Display

  Correct Answer: A

• Question 66:

  A user calls the help desk and reports a workstation is infected with malicious software. Which of the following tools should the help desk technician use to remove the malicious software? (Choose two.)

  A. Local Network Connection

  B. User Account Control

  C. Windows Backup and Restore

  D. Windows Firewall

  E. Windows Defender

  F. Network Packet Analyzer

  Correct Answer: EF

  E. Windows Defender: Windows Defender is a built-in antivirus and antimalware solution in Windows operating systems. It can scan the system for malicious software and attempt to remove or quarantine it.

  F. Network Packet Analyzer: A network packet analyzer, also known as a network sniffer or packet capture tool, allows the technician to capture and inspect network traffic. This tool can help identify any suspicious or malicious network activity that may be related to the infection.

  It's important to note that the other options (A. Local Network Connection, B. User Account Control, C. Windows Backup and Restore, and D. Windows Firewall) are not directly related to removing malicious software from a workstation. Instead, they pertain to network connectivity, security permissions, data backup and recovery, and network traffic filtering, respectively.

• Question 67:

  A systems administrator is monitoring an unusual amount of network traffic from a kiosk machine and needs to investigate to determine the source of the traffic. Which of the following tools can the administrator use to view which processes on the kiosk machine are connecting to the internet?

  A. Resource Monitor

  B. Performance Monitor

  C. Command Prompt

  D. System Information

  Correct Answer: A

  Resource monitor would be an efficient way to determine what programs are using the most resources. If you wanted a deeper understanding of this subject however, you would want to use the netstat and net use tools in the Command Line Interface (CLI) to find ports being listened for and connected to, you can include PID and related Program to pin down the source of your network traffic problem.

• Question 68:

  Which of the following protects a mobile device against unwanted access when it is left unattended?

  A. PIN code

  B. OS updates

  C. Antivirus software

  D. BYOD policy

  Correct Answer: A

• Question 69:

  A systems administrator installed the latest Windows security patch and received numerous tickets reporting slow performance the next day. Which of the following should the administrator do to resolve this issue?

  A. Rebuild user profiles.

  B. Roll back the updates.

  C. Restart the services.

  D. Perform a system file check.

  Correct Answer: B

• Question 70:

  A user is receiving repeated pop-up advertising messages while browsing the internet. A malware scan is unable to locate the source of an infection. Which of the following should the technician check NEXT?

  A. Windows updates

  B. DNS settings

  C. Certificate store

  D. Browser plug-ins

  Correct Answer: D