CompTIA CompTIA Certifications 220-1102 Questions & Answers

• Question 651:

  A user is trying to limit the amount of time their children spend on the internet. Which of the following Windows 10 settings should be enabled to accomplish this objective?

  A. Family Options

  B. Update and Security

  C. Ease of Access

  D. Network and Internet

  E. Privacy

  Correct Answer: A

  Windows 10 includes a set of parental controls within the "Family Options" section of the Windows settings. This feature allows parents to manage their children's computing activities, including setting time limits on device use, filtering web content, managing privacy and online safety settings, and viewing activity reports. Family Options: By enabling and configuring Family Options, the user can set specific times when their children can use the device and access the internet, effectively limiting their overall screen time and internet usage. Update and Security (B) mainly deals with Windows updates and security features but does not directly provide settings for time management. Ease of Access (C) is focused on accessibility settings and does not include time management options. Network and Internet (D) settings control network connectivity and do not offer parental controls or time limits. Privacy (E) settings manage which applications can access device features and user data but do not include time management options.

• Question 652:

  A technician wants to update the local security policies on a Windows machine but is unable to launch the expected snap-in. Which of the following is the most likely reason?

  A. The computer is running Windows Home.

  B. The user did not sign the end user license agreement.

  C. The user disabled the User Account Control.

  D. An antivirus application is blocking access.

  Correct Answer: A

  The inability to launch the expected security policy snap-in is likely because the computer is running Windows Home edition, which does not include the Group Policy Editor or certain other administrative tools available in Professional, Enterprise, and Education editions. The Home edition is designed for general consumer use and lacks some of the advanced security and management features found in higher editions.

• Question 653:

  Which of the following features can be used to ensure a user can access multiple versions of files?

  A. Multiple desktops

  B. Remote Disc

  C. Time Machine

  D. FileVault

  Correct Answer: C

  Time Machine is a backup feature available in macOS that automatically makes hourly backups for the past 24 hours, daily backups for the past month, and weekly backups for all previous months to an external drive or NAS. It allows users to recover the entire system or specific files from any point in time, ensuring access to multiple versions of files. This feature is particularly useful for reverting to earlier versions of a document or recovering a file that has been accidentally deleted or altered. The other options, such as Multiple Desktops, Remote Disc, and FileVault, do not provide versioning capabilities for file access.

• Question 654:

  Which of the following best describes a rollback plan?

  A. A developer configures a process to return to the starting state upon completion.

  B. A user asks to remove an unneeded fileshare.

  C. An administrator applies new settings to a computer after the previous settings failed.

  D. A technician reverts the system to a previous state following a failed upgrade.

  Correct Answer: D

  A rollback plan describes the process of reverting a system to its previous state after a failed upgrade or change. This ensures system stability and functionality by restoring known good configurations and is a crucial part of change management to minimize disruptions in case of unsuccessful updates.

• Question 655:

  A user clicked a link in an email, and now the cursor is moving around on its own. A technician notices that File Explorer is open and data is being copied from the local drive to an unknown cloud storage location. Which of the following should the technician do first?

  A. Investigate the reported symptoms.

  B. Run anti-malware software.

  C. Educate the user about dangerous links.

  D. Quarantine the workstation.

  Correct Answer: D

  When a user's cursor is moving on its own and unauthorized data transfer is occurring, the first step a technician should take is to Quarantine the workstation. This involves isolating the affected system from the network to prevent the spread of malware or unauthorized access to other parts of the network. Quarantining helps in containing the threat and provides a safe environment to investigate and remediate the issue without risking further contamination or data loss.

• Question 656:

  A technician needs to troubleshoot a user's computer while the user is connected to the system. The technician must also connect to the user's system using remote access tools built in to Windows

  Which of the following is the best option to troubleshoot the user's computer?

  A. Screen share

  B. MSRA

  C. Virtual network computer

  D. RDP

  Correct Answer: B

  To troubleshoot a user's computer remotely while the user is connected, the best option is Microsoft Remote Assistance (MSRA). MSRA allows the technician to view and control the user's screen with their permission, facilitating an effective troubleshooting session without disconnecting the user.

• Question 657:

  A user's computer is running slower than usual and takes a long time to start up. Which of the following tools should the technician use first to investigate the issue?

  A. Action Center

  B. Task Manager

  C. Resource Monitor

  D. Security Configuration Wizard

  E. Event Viewer

  Correct Answer: B

  When a computer is running slower than usual and experiences long startup times, the first tool to use is:

  Task Manager: This utility provides real-time data on the processes and applications consuming system resources like CPU, memory, and disk usage. By identifying resource-heavy processes, a technician can take steps to optimize

  performance or identify malicious software.

• Question 658:

  A network administrator is setting up the security for a SOHO wireless network. Which of the following options should the administrator enable to secure the network?

  A. NAT

  B. BWPA3

  C. 802.1X

  D. Static IP

  Correct Answer: B

  To secure a SOHO wireless network, enabling WPA3 is the recommended option. WPA3 (Wi-Fi Protected Access 3) is the latest security certification program developed by the Wi-Fi Alliance to secure wireless computer networks. It provides cutting- edge security protocols and cryptographic methods to enhance and replace its predecessors, WPA2 and WPA, offering improved protection against brute-force attacks and ensuring better privacy on public networks.

• Question 659:

  A customer service representative is unable to send jobs to a printer at a remote branch office. However, the representative can print successfully to a local network printer. Which of the following commands should a technician use to view the path of the network traffic from the PC?

  A. netstat

  B. ping

  C. format

  D. tracert

  Correct Answer: D

  The "tracert" command is used to view the path that network traffic takes from a PC to a specified destination. It is helpful in identifying where along the path the traffic may be failing or experiencing delays. In the scenario where a customer service representative can't send jobs to a remote printer but can print locally, "tracert" can help diagnose if there's a network routing issue affecting the connection to the remote branch office.

• Question 660:

  Which of the following is used to generate passcodes necessary to access applications or systems that require an extra layer of security?

  A. Authenticator application

  B. Access control lists

  C. Biometrics

  D. Smart card readers

  Correct Answer: A

  Authenticator applications are designed to enhance security by generating temporary, time-sensitive passcodes used in two-factor authentication (2FA) processes. These passcodes are used in conjunction with traditional credentials (like usernames and passwords) to grant access to systems or applications. This extra layer of security ensures that even if primary login credentials are compromised, unauthorized access is still prevented without the dynamically generated code from the authenticator app.