A company wants to streamline the remote deployment of desktop and laptop computers. Which of the following should the technician implement if the primary goal is to ensure the installation can complete automatically once started?
A. Unattended installation
B. Remote network installation
C. Repair installation
D. Clean installation
A user's PC became infected with a virus after the user attempted to open what appeared to be an MP3 file. Which of the following folder options MOST likely ted to this issue?
A. Always show icons, never thumbnails
B. Always show menus
C. Hide extensions for known file types
D. how hidden files
An accountant calls the IT administrator for assistance with a suspicious empty folder named "stuff." The administrator determines the folder needs to be removed via the command-line interface. Which of the following Microsoft tools should be used to eliminate the folder from the accountant's PC?
A. del stuff
B. kill stuff
C. clean stuff
D. rd stuff
The administrator needs to install Windows 8 on a workstation at a remote location. Which of the following will allow the administrator to accomplish the task with MINIMAL user intervention?
A. Volume shadow services
B. Remotely run gpupdate/force
C. System recovery partition
D. Unattended installation
An electrical fire starts in a PC on a crowded sales floor of an office building. Which of the following is the BEST way to extinguish the fire and keep all personnel safe?
A. Use a large container filled with water
B. Use a "C" labeled fire extinguisher
C. Use an "A" labeled fire extinguisher
D. Use a "B" labeled fire extinguisher
E. Use a halon fire suppression system
A local administrator wants to perform updates on a user's Windows 8 1 workstation at regular intervals. Between the hours of 5 00 p m and 7 30 a m the workstation is unused and periodically powered down. Which of the following describes how the administrator would ensure updates are run without disrupting the user?
A. Install automatic updates during the hours the workstation is powered down.
B. Select automatic maintenance and enable the computer to wake up at the scheduled time.
C. Download automatic updates but allows the user to select the time of installation.
D. Manually check for updates and let the user decide when to download and install them.
A technician is installing new equipment in a server room and notices two data racks and a water sprinkler. Which of the following should the technician recommend as a best practice BEFORE installing equipment?
A. Remove the sprinkler head and install fire extinguishers in the server room.
B. Add another sprinkler head above the other rack for maximum protection.
C. Move the sprinkler head back to ensure it does not drip on the servers.
D. Install a proper electronic fire suppression system in the server room.
A technician identifies a problem on a user's PC. Which of the following is the NEXT step the technician should take when following the troubleshooting methodology?
A. Establish a plan of action
B. Document the findings
C. Verify full system functionality
D. Establish a theory of probable cause
An analyst needs to identify the volumes configured for a workstation being deployed for a new user. Which of the following OS tools provides a graphical representation of volumes configured on a system?
A. Performance Monitor
B. Windows Explorer
C. Disk Management
D. Task Manager
E. Device Manager
Which of the following physical security measures would inexpensively prevent the theft of a computer within an office budding? (Select TWO)
A. Mantrap
B. Cable locks
C. ID badges
D. Entry control rosters
E. Biometrics
F. Locked doors
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