Which of the following utilities can a technician use to find out what programs are running at startup?
A. SERVICES
B. Task Scheduler
C. NTLDR
D. MSINFO32
A client has a Windows Vista PC that has several unused programs that run on startup. Which of the following utilities can a technician use to disable these programs from running at startup?
A. Default programs
B. Performance information and tools
C. Performance Monitor
D. Device Manager
In order to pair a phone with another device like a GPS or a car stereo through Bluetooth, which of the following steps need to be taken?
A. Put both devices in discovery mode and type in the generated pin into both devices
B. Put both devices in discovery mode and type in the generated pin
C. Put the second device in discovery mode and type in the generated pin
D. Put the phone discovery mode and type in the generated pin
What is a possible reason for the symptom: power supply fan and case fans spin, but no power to other devices?
A. Failed hard drive
B. Improper connectivity
C. Drive not recognized
D. Failed RAM
Which of the following boot methods receives the bootstrap files from a network server?
A. IDS
B. PAN
C. PXE
D. NAT
Which of the following methods is BEST used to ensure that data on a hard drive cannot be recovered?
A. Overwrite the drive
B. Use a degaussing tool
C. Repartition the drive
D. Format the drive
A user cannot open a browser on their system. Which of the following commands will most likely resolve the issue?
A. FIXMBR
B. SFC
C. bootrec
D. RD
A SOHO would like to limit usage of their wireless network to two computers. Which of the following would be the EASIEST way for a technician to accomplish this?
A. Assign static IP addresses
B. Change the signal strength
C. Disable unused ports on the router
D. Enable MAC filtering
A user reports that their laptop's keyboard has areas where the keys always get stuck together. After disassembling the keyboard to clean it, which of the following processes would be the FIRST step to properly reassemble the keyboard?
A. Power on laptop to verify functionality
B. Use appropriate hand tools
C. Test on another machine
D. Refer to manufacturer documentation
A customer consults a technician about a series of computers that fail to finish an overnight task on a regular basis. The problem seems to only occur early morning between Tuesday and Wednesday, and affects computers running the same operating system. Which of the following Windows features is MOST likely the cause?
A. Power Save Mode
B. Safe Mode
C. Disk Cleanup
D. Windows Update
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