Avaya ACIS 3308 Questions & Answers

• Question 41:

  Which two statements describe the prerequisites for installing the Avaya WFO/Framework server? (Choose two.)

  A. It is required to be installed in a workgroup without being part of customer's domain.

  B. It is required to be installed on the customer's domain.

  C. It is required to be installed with local administrator account.

  D. It is required to be installed with an IMSA account.

  Correct Answer: AC

• Question 42:

  You are installing the Linux version of an Avaya Contact Recorder (ACR), and you have installed the operating system using the required Kickstart script.

  Which two accounts should you check before you continue with the application installation? (Choose two.)

  A. User account: verint

  B. User account: witness

  C. User account: root

  D. User account: administrator

  E. User account: guest

  Correct Answer: BE

• Question 43:

  Which tool can be used for migrating evaluations from Quality Monitoring (QM) R11.0 to QM R12.0?

  A. User Migration Tool (UMT)

  B. Custom Data Migration Mapper (CDMM)

  C. Quality Monitoring R7.x Migration Tool

  D. Data Import Tool

  Correct Answer: C

• Question 44:

  Which command backs-up the postgres database on an Avaya Contact Recording Linux server?

  A. pg_dump format=c compress=5 eware> backup filename

  B. backup_postgres> backup filename

  C. pg_backup format=c compress=5 eware> backup filename

  D. pg_backup_postgres> backup filename

  Correct Answer: B

• Question 45:

  Which three parameter filters can be used to customize a report query? (Choose three.)

  A. Date Range

  B. Framework Server

  C. Groups and Users

  D. Evaluation Data

  E. License

  Correct Answer: BCD

• Question 46:

  Which procedure should be completed before upgrading an Avaya Contact Recorder (ACR) to R12?

  A. Backup the ACR postgres database.

  B. Start the ACR Service.

  C. Apply any existing software hotfixes.

  D. Backup the ACR MS SQL database.

  Correct Answer: A

• Question 47:

  Which statement describes how to backup the Audio and Screen recording for the Quality Monitoring (QM) system?

  A. Backup the contents directory on the QM Server.

  B. Backup the SQL database on the QM Server.

  C. Backup the /eCorder directory on the Avaya Contact Recorder (ACR).

  D. Archive the contents of the /call directory on the Avaya Contact Recorder (ACR).

  Correct Answer: D

• Question 48:

  A customer's Avaya Contact Recorder (ACR) has been in production for the last 5 years. Recently you have noticed that that the var partition is low on disk space, even after performing the database vacuum and clearing unwanted files from the partition. What is the first step that must be performed to bring the size down?

  A. Identify the customer retention requirement, Login to the PostgreSQL, and delete the old call details manually.

  B. Identify the customer retention requirement, and Go to General Setup Recorder and change the "Retain call details for (months)" setting on the ACR webpage.

  C. Identify the customer retention requirement, and delete the old call recording from the call partition.

  D. Go to General Setup Recorder and change "Allow Full Database Vacuum on Startup if required".

  Correct Answer: B

• Question 49:

  Which three Avaya WFO/Framework maintenance tasks should be completed on a daily or weekly basis? (Choose three.)

  A. Confirm services are running.

  B. Check active alarms.

  C. Check data fragmentation.

  D. Perform database backups.

  E. Consider loading trends.

  Correct Answer: ACD

• Question 50:

  You have the following servers.

  1.

  Avaya Contact Recorder Master

  2.

  Avaya Contact Recorder Standby

  3.

  Avaya Contact Recorder Slave

  4.

  Centralize Search and Reply server

  What is the correct order for upgrading the Avaya Contact Recorder (ACR) servers?

  A. 1, 3, 2, 4

  B. 2, 1, 3, 4

  C. 3, 1, 2, 4

  D. 4, 1, 3, 2

  Correct Answer: A