Avaya ACIS 3309 Questions & Answers

• Question 1:

  You are about to install Avaya Aura Experience Portal (AAEP) on a server that already has Linux installed. Which three items should you verify before installing AAEP? (Choose three)

  A. The server has a static IP address configured

  B. The server has anti-virus software installed and running

  C. The SELinux feature is set to `Permissive' or `Disabled'

  D. The Linux firewall is disabled

  E. NTP is configured to synchronize the server's clock with a reliable time source

  Correct Answer: ACD

• Question 2:

  You are preparing to build an Avaya Aura Experience Portal (AAEP) software-only system and have chosen to use Oracle Linux Server Release 6.0 64bit operating system. Which two statements are true? (Choose two)

  A. Oracle Linux Server software is not an approved operating system for hosting AAEP 6.0 servers.

  B. 64 bit operating systems are approved for hosting AAEP servers.

  C. Either Red Hat Enterprise Linux 6.0 32bit or oracle Linux Server Release 6.0 32 bit can be used for hosting AAEP 6.0 servers.

  D. Either fedora core 6 32bit or SUSE Linux Enterprise Server 11 32bit can be used for hosting AAEP 6.0 servers.

  E. Either Red Hat Enterprise Linux 6.0 64bit or CentOS 6.0 64bit can be used for hosting AAEP 6.0 servers.

  Correct Answer: AB

• Question 3:

  A customer has added a Contact Data source and then runs the upload, which then fails. Which log should be checked for possible error messages?

  A. $POM_HOME/logs/PIM_CmpMgr.log* log files

  B. $POM_HOM?logs/PlM_CmpDir.log* log files

  C. $POM_HOME/logs/PIM_Web.log log files

  D. $POM_HOME/logs/CmpMgrService.out* log files

  Correct Answer: A

• Question 4:

  You have installed an application that uses the VoiceXML tag, but you

  A. On the Report Data Configuration page of the Experience Portal Manager (EPM), enable Download VoiceXML log rags.

  B. On the Report Data Configuration page of the EPM, enable Periodic Download.

  C. On the Change Application page of the EPM, enable Allow VoiceXML Log Tag.

  D. Start your Media Processing Platform (MPP) servers.

  Correct Answer: A

• Question 5:

  You need to check the Avaya Aura experience Portal (AAEP) Proactive Outreach Manager (POM) licensing screen. Which field(s) may be altered?

  A. the Short Message Service (SMS) and Email Connection along with the Maximum Outbound Ports

  B. the Maximum Outbound Ports

  C. the SMS and Email Connections

  D. the Email Connections and the Maximum Outbound Ports

  Correct Answer: B

• Question 6:

  Your customer reports that no outbound calls are occurring for Proactive Outreach manager (POM) campaign for a new installation. Which configuration should be checked?

  A. The global configuration data for POM; you need to check that the POM server, Campaign Manager, Campaign Director, and Postgres database are running

  B. You need to check that the POM server, Campaign Manager, Campaign Director, Apache Web Server, and Postgres database are running

  C. You need to check that the POM server, Campaign Manager, Campaign Director, Apache Web Server, ntpd Daemon, and Postgres database are running

  D. You need to check that the POM server, Campaign Manager, Campaign Director, Apache Web Server, Tomcat Service and Postgres database are running

  Correct Answer: D

• Question 7:

  A customer has chosen the Avaya Aura Experience Portal (AAEP) software-only offer. Which version of Linux should the customer install before installing AAEP 6.0?

  A. Red Hat Enterprise Linux Server 6.0 (x86)

  B. Red Hat Enterprise Linux Server 6.0 (x86_64)

  C. Red Hat Enterprise Linux Server 6.1 (x86)

  D. Red Hat Enterprise Linux Server 6.1 (x86_64)

  Correct Answer: A

• Question 8:

  Which three services are registered as a part of Intelligent Customer Routing (ICR) Core installation? (Choose three)

  A. icrcca

  B. icrcore

  C. icrwebservice

  D. terracottasrv

  E. tomcat

  Correct Answer: BCD

• Question 9:

  You have setup up an application server and installed the runtimeconfig.war. When accessing the runtimeconfig web application http: //: /runtimeconfig), you receive the following error:

  org.apache, jasper.JasperException: javax.servlet.ServletException: java lang.NoClassDefFoundError:

  com/avaya/runtimecommon/plat forms/Tool kit

  How do you correct this Issue?

  A. Re-install the runtimeconfig.war file.

  B. Make sure the runtime support files are installed in the correct location.

  C. Restart Avaya Aura Experience Portal.

  D. Check that the Web License Manager (WebLM) is running. If not start WebLM.

  Correct Answer: B

• Question 10:

  A customer wants to connect Avaya Aura Experience Portal to the existing company Oracle database. Where do you get the Oracle Java Database Connectivity (JDBC) driver?

  A. http://support.avaya.com

  B. http://www.oracle.com

  C. The Experience Portal DVD

  D. The Oracle JDBC driver is installed automatically

  Correct Answer: B