Avaya ACIS 3309 Questions & Answers

• Question 21:

  A customer has chosen the Avaya Aura Experience Portal (AAEP) software only offer. What are the minimum hardware specifications for a customer supplied AAEP server machine?

  A. dual 1.8 GHz Pentium 4, z GB of RAM, 100/1000 Base-T Ethernet controller full duplex

  B. single 2.4 GM/ Pentium 4 with hyper threading enabled, 4 GB of RAM, 100/1000 Base-T Ether controller full duplex

  C. dual 1.6 GHz Pentium 4, 4 GB of RAM, 100/1000 Base-T Ethernet controller full duplex

  D. dual 1.8 GHz Pentium 4, 4 GB of RAM, 100/1000 Base-T Ethernet controller half duplex

  Correct Answer: C

• Question 22:

  Which level of permission should the directory have, if the Installation DVD files of Avaya Aura Experience Portal are accessed from a shared network directory or local directory?

  A. readable by all users

  B. readable by root or sroot

  C. readable by avayavp

  D. readable by all Avaya service accounts

  Correct Answer: A

• Question 23:

  Your client upgraded their Voice Portal to an Avaya Aura Experience Portal (AAEP) and upgraded Avaya Proactive Outreach Manager (POM) software. Now their POMDriverApp application which is located on a separate application server is

  not working.

  What would be causing this problem?

  A. A remote database was not configured on the AAEP.

  B. The new POMDriverApp provided with the POM software was not deployed on the application server.

  C. There are no Announcement Port licenses available for the POMDriverApp.

  D. The user has incorrect roles assigned.

  Correct Answer: B

• Question 24:

  A customer has installed Avaya Aura Experience Portal, but no port was specified in the configuration the WebLM server. What is the default port used by the WebLM server?

  A. 443

  B. 8443

  C. 8080

  D. 28443

  Correct Answer: B

• Question 25:

  Which two statements about the "priority" of a campaign are true? (Choose two)

  A. Available priorities are 1-10

  B. The priority of the campaign determines the number of licenses allocated by Proactive Outreach Manager (POM) to a particular campaign during execution.

  C. The priority of the campaign determines when the campaign will start.

  D. Available priorities are 1-5

  E. Campaign priority determines the media channels used by a campaign

  Correct Answer: AB

• Question 26:

  A customer has just upgraded Voice Portal 5.x to Avaya Aura Experience Portal 6.0, hut the license not upgraded. What is the grace period provided by the system, for upgrading the license?

  A. 3 days

  B. 7 days

  C. 15 days

  D. 30 days

  Correct Answer: D

• Question 27:

  Your client reported they were monitoring a campaign for Proactive Outreach Manager (POM) from the Avaya Aura Experience Portal (AAI P) Web Administration POM Monitor screen and they observed a message "Resource temporarily Unavailable."

  Which two steps would you take to identity the cause of this message? (Choose two)

  A. Verify that the Media Processing Platform (MPP) is operational

  B. Verify that the text-to Speech (TTS) Speech Server is working and is licensed correctly

  C. Verify that the Experience Portal Manager (EPM) can communicate with the Avaya Aura Communication Manager (AACM)

  D. Verify that the WebLM license is not expired arid verify if you have configured the required number

  E. Verify that the Short Message Service (SMS) server is not down.

  Correct Answer: AD

• Question 28:

  You have received alarm event "QSYSM00056 MPP disk use (85% percent) has exceeded the configured low threshold of 80 percent" on your co-resident Avaya Aura Experience Portal server. You login to the server and run the below Red Hat administrative command to review disk space usage:

  [scroot@vp-a1/] # -b - - max depth = 1 h/ 20K /mnt 12M /tmp 10.8G/home 5.9M /bin 24K /root 91.3G /opt 85G /var 16G /

  Which three folders are most likely to contain files which can be deleted to make room on the server disk? (Choose three)

  A. /var/llb/pgsql/data

  B. /home

  C. /var/spool/mail

  D. /opt/Avaya/InstallAgent/download

  E. /opt.Tomcat/apache-tomcat-6.0.32/webapps

  Correct Answer: ABD

• Question 29:

  A/hen configuring a scheduled report on the Avaya tie types may be selected? (Choose three)

  A. .doc (Microsoft Word)

  B. .xls (Microsoft Excel)

  C. .pdf (Portable Document Format)

  D. .jpg (Digital Image)

  E. .csv (Comma separated value)

  Correct Answer: BCE

• Question 30:

  Which two user roles can be used to add, change, or delete the Intelligent Customer Routing (ICR) Control Application on the Experience Portal Manager? (Choose two)

  A. Administration

  B. Web Services

  C. Maintenance

  D. Operations

  E. ICR Administrator

  Correct Answer: AE