Which Intelligent Customer Routing (ICR) component load balancing routing requests across multiple ICR Cores?
A. the ACR call Control application (CCA)
B. the ICR Pluggable Data Connector (PDC)
C. the ICR Core
D. the Self Service Application (SSA)
Which statement about Auxiliary Experience Portal Manager (EPM) is true?
A. Only one Auxiliary EPM server can be added per Avaya Aura Experience Portal (AAEP) 6.0 system.
B. More than one Auxiliary EPM server can be added per AAEP 6.0 system.
C. Auxiliary I PM ran be installed on a single server AAEP system.
D. Auxiliary EPM can be Installed co-resident with MPP server.
The Avaya Aura experience Portal (AAI P) system consist;; of which two major subsystems? (Choose two)
A. Application Enablement Services (AES)
B. Media Processing Platform (MPP)
C. Private Brain Exchange (PBX) servers
D. Experience Portal Manager (EPM)
E. Avaya Media Servers (AMS)
In preparation for upgrading an Avaya Voice Portal system to Avaya Aura Experience Portal (AAI P) 6.0, you Install a new Red HAT Enterprise Server Release 6.0 32 bit on a single CPU 1.6 GHZ server with 2 GB RAM. During AAEP installation you receive errors from the Prerequisite Checker.
Which two steps must you take to correct the issue-; and continue with this procedure? (Choose two)
A. Bypass the Prerequisite Checker as it provides only a recommendation and not a requirement to run AAEP.
B. Replace or upgrade the server with a minimum of Dual Quad Core 1.6 GHz Pentium 4 or equivalent processors.
C. Upgrade Red Hat ELS 6.0 OS from 32 bit to 64 bit as it is able to make more efficient use of the 2 GB RAM.
D. Upgrade the server to a minimum of 4 GB of RAM. ) Upgrade the server to a minimum of 320 GB Disk, 7200 RPM.
You want to setup a single server Avaya Aura Experience Portal system. Which three components can co- reside on a single server? (Choose three)
A. Application server
B. Primary Experience Portal Manager (EPM)
C. Auxiliary EPM
D. Media Processing Platform (MPP)
E. Telephony server
Avaya Proactive Outreach Manager (POM) requires access to a database. Which two database types are supported? (Choose two)
A. Sybase 12.5 or higher
B. Oracle 0.0 or higher Id
C. Informix 9.21.UC4
D. MS SQL Server 2000
E. Postgres 8.2.3 or higher
A technician determines that even though the Intelligent Customer Routing (IC-R) Core is function correctly, ICR Core logs are not displayed under Log Viewer of experience Portal Manager.
Which two properties in the icrcore.properties file need to be corrected? (Choose two)
A. ICRAdminUKI
B. VPRemoteLogWebService
C. ICRSipUserName
D. ICRSipTCPPort
E. VPProductID
Your customer has configured VoIP connectivity on Avaya Aura Experience Portal. Calls made to the system are not responding with the correct speech recognition response.
What two items should he checked to resolve this situation? (Choose two)
A. the audio/basic and audio/x-alaw-basic settings In the Web Administration screen
B. the content of the Avaya network log server.log/log
C. the Call Data Summary Report
D. the error logs in the speech recognition server
You need to identify whether your customer is using an enterprise license server to push an allocation license file down to local WebLM server on the Avaya Aura Experience Portal (AAEP) or if the license resides permanently on the AAEP. How will you determine what mode of license is being used?
A. At the Linux CLI level navigate the $CATALINA_HOME/Webapps/WebLM/license and lists the files with the is-1 command. If the file naming conversation is in the format of ALF_XXXXXXXXXXXXX.xml, then an allocation license has been pushed from an Enterprise License Server.
B. At the Linux CLI level navigate to $CATALINA_HOME/Webapps/WemLM/META-INF and list the files with the is-1 command. If the file naming conversation is in the format of ALF_XXXXXXXXXXXX.xml, then an allocation license has been pushed from an Enterprise License Server.
C. At the Linux CLI level, navigate to $CATALINA_HOME/webapps/WebLM.data/log and list the files with the is1 command. If the file naming conversation is in the format of ALF_XXXXXXXXXXXXX.xml, then an allocation license has been pushed from an Enterprise License Server.
D. At the Linux CLI level, navigate to $AVAYA_VPMS_HOME.lib.wecapps/WebLM/license and list the files with the is1 command. If the file naming conversation is in the format of ALF_XXXXXXXXXXXXX.xml, then an allocation license has been pushed from an Enterprise License Server
When installing Avaya Proactive Outreach manager (POM) software on the Avaya Aura Experience Portal (AAEP), which two interfaces may be used to install the software? (Choose two)
A. The Tomcat Administration Screen
B. The AAEP Web administration POM menu
C. The graphical user interface (GUI)
D. The command line interface (CLI)
E. The Remote Desktop
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