Which operating system is supported for Avaya Aura Contact Center Release 7 server installations?
A. Windows Server 2008 SP7 Standard Edition or Enterprise Edition
B. Windows Server 2012 R1 Standard Edition or Datacenter Edition
C. Windows Server 2012 R2 Standard Edition or Datacenter Edition
D. Windows Server 2008 SP2 Standard or Enterprise Edition
During the Microsoft Windows installation, you must provide a computer name and domain as part of the pre-installation tasks.
What is a valid name for the server computer name?
A. Toronto2
B. 2Toronto
C. Toronto2_
D. Toronto 2
Contact Center License Manager provides central control and administration of licensing for Avaya Aura Contact Center (AACC). Before installing the AACC software, you must choose a license type and a licensing mechanism. The licensing options available to you depend on your Contact Center solution type (AML-based or SIP-enabled), and on the ordering process you use.
Which three license types does Contact Center License Manager support? (Choose three.)
A. Nodal Network Control Center
B. Campus Network Control Center
C. Corporate Enterprise
D. Nodal Enterprise
E. Enterprise Network Contact Center
To ensure resiliency, you have been asked to add an additional license manager to the network. Which licensing type supports an additional license manager?
A. Nodal Enterprise, when a standby license manager is configured.
B. Remote Enterprise, when a standby license manager is configured.
C. Network Enterprise, where you can configure a primary and a secondary License Manager.
D. Corporate Enterprise, where you can configure a primary and a secondary License Manager.
When a SIP INVITE message arrives at the Contact Center Manager Server (CCMS), CCMS matches the message with one of the configured Route Points URIs.
CCMS then anchors the customer call to a port on which component?
A. Call Pilot
B. Avaya Aura Communication Manager
C. Avaya Aura Media Server
D. Avaya Aura Midsize Enterprise (ME)
Which two statements about the License Manager (LM) Configuration utility are true? (Choose two.)
A. The License Manager Configuration utility can be used to download the license file from the Avaya license website.
B. License Manager supports a WebLM License File and the Avaya WebLM Server on a virtual machine.
C. The License Manager provides central control and administration of application licensing for all features of the Contact Center.
D. The license file on the server can be edited where License Manager is installed.
A customer supplies a server that fully meets the Platform Vendor Independent (PVI) mid-range specifications for an Aura SIP ?Voice and Multimedia Contact Server without Avaya Aura Media Server (AAMS) server type.
What is the maximum number of logged in agents supported for this server type?
A. 500 Agents
B. 300 Agents
C. 100 Agents
D. 200 Agents
Avaya Aura Contact Center (AACC) uses the media processing capabilities of the Avaya Aura Media Server (AAMS) to perform functions such as conference customer and agent speech paths with media treatments.
Which three statements regarding AACC and the AAMS are true? (Choose three.)
A. AAMS is supported on the Windows Server 2012 R2 operating system when installed co-resident with AACC.
B. AACC does not require a license for each AAMS instance in the solution.
C. AACC integrates with AAMS using Media Server Markup Language (MSML) based communication.
D. AAMS provides a MSML-based service type named ACC_APP_ID.
A customer has purchased the Agent Greeting feature to provide individual pre-recorded greeting playback capabilities.
Where is the license for Agent Greeting enabled in Avaya Aura Contact Center (AACC)?
A. From the server, navigate to the Server Configuration > Licensing tab
B. From the server, locate Multimedia Commissioning > Multimedia Licensing tab
C. From Contact Center Manager Administration (CCMA) > Configuration > Applications > LM Service Configuration Setup tab
D. From the Contact Center License Manager > Configuration > Contact Center Licensing tab
Which core Contact Center component manages functions such as the logic for call processing, call treatment, call handling, call presentation and the accumulation of data into historical and real-time databases?
A. Contact Center Manager Administration (CCMA)
B. Communication Control Toolkit (CCT)
C. Contact Center Manager Server (CCMS)
D. Contact Center Multimedia (CCMM)
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