You have increased the multicast time to live value on the Contact Center Manager Server (CCMS). After changing the value, which CCMS service must be restarted so that the new value can take effect?
A. CCMS SDP_Service, the Statistical Data Propagator Service
B. CCMS RSM_Service, the Real-Time Statistical Manager Service
C. CCMS RDC_Service, the Real-Time Data Calculator Service
D. CCMS IS_Service, the Intrinsic Service
A customer has installed Avaya Aura Contact Center (AACC) on a Platform Vendor Independent (PVI) server. They want to receive real-time data on their client computer via Unicast stream.
Where do you set the transmission mode for the site to Unicast?
A. From the CCMS > RSM IP Address window
B. From Windows > Apps > Manager Administration Configuration > Console Root > Avaya > Applications > CCMA Settings
C. From Windows > Apps > Manager Administration Configuration > Console Root > Avaya > Applications > Real-Time Reporting > RTR Registry Settings
D. From the CCMS > RSMConfig
After you complete the Avaya Aura Contact Center (AACC) installation, you should perform a backup.
From the Contact Center Database Maintenance utility, which two menu options are used to perform the backup?
A. Select Location and Immediate Backup
B. Map Drive and Immediate Backup
C. Backup Drive and Immediate Backup
D. Backup Location and Immediate Backup
After a successful installation of Avaya Aura Contact Center, Avaya releases a patch for this particular site that is required to fix a problem reported for the CCMS. Currently, the service pack AvayaCC_CCMS_7.0.0.0.11.0021_Patch is installed under CCMS and no roll-up patches have been installed yet.
What is a valid name for the site specific patch?
A. AvayaCC_CCMS_7.0.0.0.12.0021_Patch
B. AvayaCC_CCMS_7.0.0.0.12.0031_ServicePack
C. AvayaCC_CCMS_7.0.0.0.11.0023_ ServicePack
D. AvayaCC_CCMS_7.0.0.0.11.0210_Patch
You have created a new application (script) in Orchestration Designer (OD).
Which configuration steps in OD will allow you to place a test call to the new application?
A. Select Application Routes > CDNs > Configured Routes > Select Application > Save
B. Select Application > Routes > Add Application > Save
C. Select Call Router > Application Routes > CDNs > Configured Routes > Add > Select Application > Save
D. Select CDNs > Add Application > Save
From the High Availability (HA) utility under Configuration, which menu selection can be used to validate that the Active and Standby servers are running?
A. Notifications
B. CC Configuration
C. System
D. Server Mode
When performing a database restore, Avaya Aura Contact Center (AACC) services must be shut-down before starting the restore.
How are these services shut-down?
A. Use the Stop Shadowing command on the SMMC System Tray to manually shut-down the services.
B. Use the System Control and Monitor utility to manually shut-down the services.
C. The database utility performs the shut-down automatically.
D. Use the Windows Services utility to manually shut-down the services.
A systems engineer has just completed a database maintenance backup. The engineer would like to verify the success of the backup.
In which default location should the engineer look to determine the success of the backup?
A. C:\Contact Center\Logs\Common Components\DBMaintenance.log
B. D:\Logs\Common Components\DBMaintenance.log
C. D:\Avaya Aura\Contact Center\Logs\Common Components\CC_DBMaintenance.log
D. D:\Avaya\Logs\Common Components\CC_DBMaintenance
Avaya Agent Desktop (AAD) is installed on the agent PCs, and the customer wants you to enable the licensed Web Based Statistics feature.
After configuring the hostname and port for Web Based Statistics, where do you enable the Web Based Statistics feature?
A. From CCMA > Launchpad > Multimedia > Agent Desktop Configuration > General Settings > Web Statistics
B. From Windows > Apps > Multimedia Dashboard > Web Statistics
C. From CCMA > Launchpad > Configuration > Agent Desktop Configuration > Web Statistics
D. From Windows > Administrative Tools > Services > Web Statistics
After completing the Avaya Aura Contact Center installation, you want to display the installation log.
What is the path to the log?
A. D:\Avaya\Logs\Sysops
B. C:\Logs\Sysops
C. D:\Avaya\Logs\PVI
D. C:\Avaya\Logs\Sysops
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