If a user's profile contains log in hour restrictions which of the following time zones is used to calculate the hours they have access to Salesforce.com CRM?
A. Organization wide default time zone
B. User's time zone
C. Time zone set in the user's profile
What is the max length of the field type "Text"?
A. 3200
B. 320
C. 255
What is the maximum length of the field type "Text Encrypted"?
A. 255
B. 191
C. 128
D. 256
Lookup relationship fields are available in Personal Edition
A. True
B. False
Which of the following utilize the "Automated Case User"? (Choose 3)
A. When a case is automatically assigned using assignment rules this user is listed in the case history
B. When a email notification is triggered via workflow this user is listed in the case history
C. When a case is escalated this user is listed in the case history
D. When a case is created via Web-To-Case this user is listed in the case history
E. When a case is created via Email-To-Case this user is assigned as the case owner.
You can create which of the following types of email templates: (Choose 4)
A. Text
B. HTML with letterhead
C. JavaScript
D. Custom HTML
E. Text with letterhead
F. Visualforce
What is the maximum length of any auto-number field?
A. 20
B. 30
C. 40
D. 50
E. 60
If your org is configured for data export, you can generate backup files manually how often?
A. Everyday
B. Once every 6 days
C. Once every 15 days
D. Once every 5 days
Which of the following are options when transferring accounts? (Choose 5)
A. Transfer open opportunities
B. Transfer closed opportunities
C. Transfer closed cases
D. Transfer open cases
E. Keep Account Teams
F. Transfer custom objects
What other permissions does the "Manage Analytic Snapshots" permission require (Select all that apply).
A. Schedule Dashboards
B. Run Reports
C. Manage All Data
D. View Setup and Configuration
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