A custom lead field can be mapped to:
A. One case comment
B. Two contact fields
C. One account field
D. One solution field
Difference between workflow rule and workflow approval process is:
A. A workflow rule is based on assignment rule and workflow approval is not
B. A workflow rule is based on manual submission and workflow approval is not
C. A workflow rule has workflow actions where as workflow approval does not
D. A workflow approval triggers on manual submission whereas a workflow rule triggers on saving a record
With the "manage campaign" button on campaign selected, what all can you do with the integrated campaign builder? Select 2
A. Import new leads and add it to campaign
B. Associate opportunities to the campaign
C. Associate exisiting contacts to the campaign
D. Associate upto 50000 existing leads to the campaign
The administrator changes the organization time zone from "pacific daylight" to "central". Which users will be affected?
A. All users in pacific timezone
B. All users in central timezone
C. All users in the organization
D. None
What data can you request for in the weekly data export?
A. Only account data
B. Only report data
C. Accounts, opportunities, contacts, cases and solutions
D. All organization data
Sharing rules can be formed on the following except:
A. Custom objects
B. Standard objects
C. Junction Objects
D. Objects on managed packages
Which one of these may be a controlling field and a dependant field?
A. Custom picklist
B. Standard picklist
C. Standard checkbox
D. Custom checkbox
When a case is deleted, following are deleted except:
A. Case comments
B. Case activities
C. Solution
D. Case tasks
What is true about Managed Packages?
A. They are not upgradeable
B. They cannot be uninstalled
C. They are upgradeable
D. They cannot be deleted
If territory management is enabled for your organization and a lead is converted, how does it get assigned?
A. Gets assigned to lead owner's territory
B. Based on assignment rule
C. Get assigned to the user's territory
D. Based on territory field
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