Salesforce Salesforce Certifications DEV-401 Questions & Answers

• Question 371:

  Can a single permission set be assigned to users of different profiles?

  Correct Answer: Yes. But only if both the users are using the same `User License', for example the `Salesforce' user license. This is because a single permission set can be associated with only one user license at the time of creating the permission set. (This field is not editable once the permission set has been created.)

• Question 372:

  Which objects are available while importing data using the import wizard?

  Correct Answer: Lead, Account, Contact, Solution, custom objects

• Question 373:

  What is Campaign ROI?

  Correct Answer: The Campaign ROI Analysis Report is located on the Reports tab in the Campaign Reports folder. It calculates your campaigns' performance by return on investment (ROI) and average cost. For each campaign in the report: ROI which is expressed as a percentage is calculated as the net gain (Total Value Won Opportunities - Actual Cost) divided by the Actual Cost.

• Question 374:

  Which are the OOTB reports which will give information about campaign effectiveness?

  Correct Answer: Campaign ROI Analysis Report, Campaign Revenue Report, Campaigns with Influenced Opportunities

• Question 375:

  While creating record type specifying associated process is compulsory (like Sales process for Opportunity or Support process for Case or Lead process for Lead or Solution process for Solution) OR while creating process specifying associated record type is compulsory?

  Correct Answer: While creating record type specifying associated process is compulsory. So process has to be created first.

• Question 376:

  What are the advantages of using Chatter Desktop over using the in-app Chatter?

  Correct Answer: 1. With Chatter Desktop, no installed browser is required (like IE or Google Chrome or Firefox) for accessing Chatter as it is a desktop application. 2. Chatter Desktop can be configured to start automatically when the machine starts, so no time waste logging into the SFDC environment.

• Question 377:

  Who all have a lifecycle?

  Correct Answer: Lifecycles Opportunities have Stage picklist and Sales Processes based on the values in this Stage picklist. Leads have Lead Status picklist and Lead Processes based on the values in this Lead Status picklist. Cases have Status picklist and Support Processes based on the values in this Status picklist. Solutions have Status picklist and Solution Processes based on the values in this Status picklist. Quotes, Contracts have Status picklist but no processes associated to limit.

• Question 378:

  If OWD of Opportunity is set to private, then which all opportunities can a user view?

  Correct Answer: As OWD of Opportunity is set to private, so any user will be able to view only these opportunities: 1. Opportunities owned by the user. 2. Opportunities shared with the user using Opportunity Sharing Rule. 3. Opportunities owned by users below this user in the organization role hierarchy as 'Grant Access Using Hierarchies' is always checked for standard objects. It cannot be unchecked. 4. Opportunities on which this user has been added as an Opportunity Team member

• Question 379:

  The 'Sharing' button has been added to the page layout of 'Associate' custom object. On any Associate record, the Sharing button is not visible for sharing that record using an Apex Sharing Reason. What could be the reason?

  Correct Answer: OWD of Associate must be public read/write. So sharing is not required for any Associate record. So the Sharing button does not show up.

• Question 380:

  'Sharing' button has been added to the page layout of the 'Account' object. OWD of account is public read/write. On any Account record, the Sharing button is still visible for sharing that record using an Apex Sharing Reason. What could be the reason?

  Correct Answer: The OWD of the related opportunities, cases or contacts could be private or public read- only. So there is scope for sharing the account.