Exam Details

  • Exam Code
    :EX0-102
  • Exam Name
    :Microsoft Operations Framework Foundation
  • Certification
    :EXIN Certifications
  • Vendor
    :EXIN
  • Total Questions
    :153 Q&As
  • Last Updated
    :Mar 26, 2025

EXIN EXIN Certifications EX0-102 Questions & Answers

  • Question 11:

    Which Management Review (MR) provides a bridge between the Plan Phase and the Deliver Phase?

    A. The Operational Health MR

    B. The Portfolio MR

    C. The Policy and Control MR

    D. The Service Alignment MR

  • Question 12:

    Is the Manage layer part of the MOF lifecycle approach?

    A. No, only the phases are part of the lifecycle approach.

    B. Yes, the Lifecycle is composed of three phases and the manage layer.

  • Question 13:

    What do the goals of the Reliability SMF include?

    A. Service maintainability is aligned to the business in a cost-effective manner.

    B. Service Continuity is aligned to the business in a cost-effective manner.

  • Question 14:

    What does the Reliability SMF process flow include?

    A. Define service requirements

    B. Monitoring and improving plans

    C. Planning

    D. all of the above

  • Question 15:

    What does the focus of the Change and Configuration SMF in the Plan phase include?

    A. Architectural change

    B. Corporate strategy transfer to IT strategy

    C. Legal and compliance representation

    D. Process and procedure

  • Question 16:

    Which Management Review (MR) would analyze results and take action to improve performance?

    A. Change Initiation MR

    B. Operational Health MR

    C. Projects Plan MR

    D. Release Readiness MR

  • Question 17:

    What do the steps to setting policy not include?

    A. reviewing legal compliance

    B. review and maintain policies

    C. publish policies

    D. validate policies

  • Question 18:

    What is the correct order for the five SMFs found in the Deliver Phase?

    A. Project Planning, Envision, Build, Deploy, Stabilize

    B. Envision, Project Planning, Build, Stabilize, Deploy

    C. Envision, Build, Project Planning, Deploy, Stabilize

    D. Envision, Project Planning, Stabilize, Build, Deploy

  • Question 19:

    One of the SMFs in the Manage Layer is called the RC SMF?One of the SMFs in the Manage Layer is called the ?RC SMF? What does the C stand for?

    A. Change

    B. Compliance

    C. Configuration

    D. Control

  • Question 20:

    How is the Team Focus in the Manage layer integrated with the Operate phase?

    A. It manages resources.

    B. It incorporates operations and support accountabilities.

    C. It addresses procedures and work instructions.

    D. It sets principles for organizing support and operations work.

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