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Servicing HP Desktops , Workstations , and Notebooks

Exam Details

  • Exam Code
    :HP2-H08
  • Exam Name
    :Servicing HP Desktops , Workstations , and Notebooks
  • Certification
    :HP Certification III
  • Vendor
    :HP
  • Total Questions
    :146 Q&As
  • Last Updated
    :Apr 01, 2025

HP HP Certification III HP2-H08 Questions & Answers

  • Question 1:

    Click the part of the graphic that identifies the Mobile PCI eXpress Module (MXM) card.

    Hot Area:

  • Question 2:

    You are trying to locate a part number for warranty replacement of a faulty component.

    Which part number should you use?

    A. option part number

    B. warranty part number

    C. assembly part number

    D. spare part number

  • Question 3:

    In the HP Six-Step Troubleshooting Methodology, what is an example of evaluating data?

    A. asking the customer to describe the symptoms of the problem

    B. downloading a maintenance guide

    C. deciding whether the problem is caused by hardware or software failure

    D. installing service packs

  • Question 4:

    Which technology does the monitor need to support to play a Blu-ray movie through a DVI connection?

    A. DVI-I

    B. HDCP

    C. DVI-D

    D. VGA

  • Question 5:

    Match each label with the correct port. NOTICE: Scroll down to see all available items.

    Select and Place:

  • Question 6:

    A customer reports a computer that locks up at the HP Invent logo screen at POST. What could be causing this? (Select two.)

    A. third-party hardware

    B. monitor

    C. power management settings

    D. corrupted operating system

    E. incorrectly seated memory

  • Question 7:

    Which HP utility is used for testing SATA hard drives on HP workstations?

    A. Array Configuration Utility (ACU)

    B. Vision Diagnostics

    C. Built-In Self Test (BIST)

    D. Disk Defragmenter

  • Question 8:

    An application on a customer's HP desktop has failed. Where can you find the application log file?

    A. root directory

    B. MPS report

    C. temp directory

    D. system dump report

  • Question 9:

    Your customer wants better security for sensitive data on their hard drives and asks for help enabling HP DriveLock. Where should you look to enable this?

    A. Windows Disk Management

    B. Security menu in BIOS

    C. Regedit32: Hkey_Local_Machine

    D. HP ProtectTools Security Manager

  • Question 10:

    Which function do HP Care Packs provide?

    A. software patches and updates

    B. extended warranty support service

    C. additional sales assistance

    D. increased software functionality

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