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Servicing HP Desktops , Workstations , and Notebooks

Exam Details

  • Exam Code
    :HP2-H08
  • Exam Name
    :Servicing HP Desktops , Workstations , and Notebooks
  • Certification
    :HP Certification III
  • Vendor
    :HP
  • Total Questions
    :146 Q&As
  • Last Updated
    :Apr 15, 2025

HP HP Certification III HP2-H08 Questions & Answers

  • Question 91:

    For what purpose is the command Repset.exe:/cpqsetup.txt used?

    A. to restore factory settings

    B. to load a saved BIOS configuration

    C. to delete a previous BIOS configuration

    D. to erase a DriveLock password at the BIOS level

  • Question 92:

    Which type of connector is shown in the exhibit?

    A. IDE cable

    B. USB cable

    C. SATA cable

    D. FireWire cable

  • Question 93:

    After performing a QuickRestore of an HP notebook, you discover that the restore partition is missing. What is the probable cause?

    A. The hard drive is faulty.

    B. The QuickRestore media is corrupted.

    C. QuickRestore media does not restore the partition.

    D. The Restore Partition option was not selected during the QuickRestore.

  • Question 94:

    Which function does the Wireless LAN 802.11 n standard provide?

    A. uses the same antenna to receive and transmit simultaneously

    B. operates in the 2.4GHz frequency range only

    C. uses two or more transmitter and receiver antennas

    D. provides more security features than 802.11

  • Question 95:

    A customer has installed a NIC. but it has no network connectivity. What is the first step in resolving this issue?

    A. Replace the network card.

    B. Reseat the network card.

    C. Run the ipconfig utility.

    D. Check the network card IRQ.

  • Question 96:

    Which HP option contains an integrated hard drive?

    A. Mobile Expansion Unit (MEU)

    B. 3-in-1 NAS Port Replicator

    C. Simple Port Replicator

    D. Advanced Port Replicator

  • Question 97:

    You are at a customer site and need to locate a replacement part number. You are not able to access the Internet from the site. Where can you find the part number?

    A. HP Parts Reference Guide DVD

    B. HP Parts Surfer DVD

    C. Product QuickSpecs

    D. HP Service Media Library DVD

  • Question 98:

    A customer is having trouble connecting a notebook to a Wi-Fi access point. What is the first thing that you should check to resolve this problem?

    A. that the Wi-Fi devices can detect the access point

    B. that the access point has an SSID

    C. that the Wi-Fi device can obtain an IP address

    D. that the Wi-Fi devices are enabled and turned on

  • Question 99:

    What can you do with an HP MultiBay or Upgrade Bay?

    A. Install an additional hard drive or optical drive.

    B. Install additional RAM memory.

    C. Daisy chain up to two SCSI hard drives.

    D. Install Bluetooth or wireless LAN devices.

  • Question 100:

    During which step of the HP Six-Step Troubleshooting Methodology does part replacement occur?

    A. Develop and optimize an action plan

    B. Determine if the problem is solved

    C. Implement preventive measures

    D. Execute the action plan

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