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Servicing HP Desktops , Workstations , and Notebooks

Exam Details

  • Exam Code
    :HP2-H08
  • Exam Name
    :Servicing HP Desktops , Workstations , and Notebooks
  • Certification
    :HP Certification III
  • Vendor
    :HP
  • Total Questions
    :146 Q&As
  • Last Updated
    :Apr 15, 2025

HP HP Certification III HP2-H08 Questions & Answers

  • Question 111:

    Which options are available as HP notebook security features? (Select two.)

    A. motion sensor

    B. data encryption

    C. Trusted Platform Module (TPM)

    D. processor change alert

    E. integrated alarm

  • Question 112:

    A customer has reported a potential safety issue with their HP computer. What should you do?

    A. Confirm warranty coverage.

    B. Escalate to HP for further investigation.

    C. Try to duplicate the problem.

    D. Repair the computer.

  • Question 113:

    Why should you validate the serial number on an HP notebook or desktop? (Select two.)

    A. to verify the original computer configuration

    B. to activate pre-installed software

    C. to reactivate the operating system

    D. to ensure that the product is covered under warranty

    E. to enable HP applications

  • Question 114:

    HP Disk Sanitizei (Shredder) is part of which HP security suite?

    A. SecurityTools

    B. ProtectTools

    C. DefenclTools

    D. SafeGuarclTools

  • Question 115:

    What is the function of the HP Support Assistant?

    A. to run diagnostics on a computer that will not boot

    B. to reinstall an operating system to the factory default state

    C. to access any and all diagnostics utilities available on a particular platform

    D. to test the availability of the operating system

  • Question 116:

    What minimum configuration is required in order to access the embedded SATA RAID configuration tools? (Select two.)

    A. The minimum required memory must be installed.

    B. RAID/AHCI SATA emulation must be enabled.

    C. System firmware must be updated.

    D. A second SATA hard drive must be added.

    E. RAID must be enabled in the BIOS.

  • Question 117:

    Which utility should be used to configure a WWAN device on an HP notebook?

    A. HP Connection Manager

    B. F10 Computer Setup Utility

    C. Windows XP Zero Configuration Utility

    D. HP Software Update Utility

  • Question 118:

    What should you do first when a customer reports low battery capacity?

    A. Test the battery using EFI Diagnostics.

    B. Run the HP Battery Health Check.

    C. Run HP Vision Field diagnostics.

    D. Replace the battery under warranty.

  • Question 119:

    Which statement is true about HP thin clients?

    A. They run Linux operating systems only.

    B. They have no system BIOS.

    C. They use an embedded operating system.

    D. They have no network functionality.

  • Question 120:

    What is a benefit of HP DieamColor technology?

    A. It automatically locates and hides defective pixels by changing their color.

    B. It allows the use of a digitizer for point-and-click display functionality.

    C. It produces consistent color across digital devices and applications.

    D. It adjusts the color of the display according to the external light sources.

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