One team member is not as active as the rest of the team during a brainstorming session. The project manager has a separate conversation with the team member and learns that the team member is slightly hearing impaired. The team member appreciates the project manager's concern. The project manager then decides to change the time and room for the meeting to ensure everyone can participate.
What interpersonal skill did the project manager use?
A. Networking
B. Emotional intelligence
C. Conflict management
D. Influencing
A project manager has been appointed to a multimillion-dollar project. The project is considered to be high risk since no similar projects have been undertaken before and there is no historical data. Some external stakeholders are reluctant to provide support.
What approach should the project manager take?
A. Examine the plans, processes, policies, and knowledge that are specific to the organization undertaking the project
B. Establish dialogue with stakeholders on the project constraints, assumptions, and critical inputs
C. Convince senior management to close the project since the project lacks sponsorship and is considered to be high risk.
D. Host a project team meeting, then update the risk register and the project management plan
One of a project manager's team members is continuously improving. This team member has been a role model and mentor to others in the organization. How should the project manager acknowledge this team member's commitment?
A. Send this person to a meeting to negotiate the scope with the client
B. Appreciate this team member's performance throughout the project life cycle
C. Promote this team member to a coaching role after this project is completed
D. Document it in the team member's end of year performance review
Which three of the following scenarios are impediments to which a scrum master should pay attention? (Choose three)
A. A team member talking about a user story that is not on the Scrum board
B. A team member talking about a user story that is on the Scrum board
C. A technology that blocks agile capabilities
D. A lack of team empowerment and an inability to self-organize
E. A review of the backlog at daily standup meetings
During an inspection, the production phase was stopped because the inspector claimed that regulatory labels were missing. What should the project manager do?
A. Conduct an expert judgment evaluation.
B. Review the quality management plan
C. Update the lessons learned register
D. Review the risk management plan
A geographically distributed project team has development issues between the collocated and virtual teams causing productivity to decrease. What should the project manager do to address this issue?
A. Force the team members to work from one location.
B. Develop protocols for resolving conflicts between team members
C. Obtain special expertise to advise the team members
D. Set up face-to-face meetings with project team members
A project manager is working on a software development project. A team member complains that since the project tasks are very simple, there is no reason to perform quality control. The project manager understands that removing the quality management plan from the project will also help to save money, which is important to the customer.
What should the project manager do?
A. Register starting the project without a quality management plan as a risk, and allocate the budget savings to the management reserve
B. Develop the quality management plan, as quality is as equally important as cost and schedule management.
C. Get confirmation from management that the team member has enough experience to build software without quality control
D. Ask the customer to order an external quality audit after accepting the project deliverable, and decrease the budget of the project
The product owner decides to launch a product after a couple of releases, knowing that the minimum viable product (MVP) lacks some features. One of the key stakeholders, the marketing vice president, is not happy with the results and questioned the release decision.
What should the project manager do?
A. Support the product owner's decision and seek better alignment with this stakeholder in order to avoid this type of issue in the future
B. Coach the team on the decision-making process, assuming a risk-averse strategy towards product releasing
C. Assume the responsibility for product releases making the final call on when something is ready for customer launch
D. Escalate the issue to the sponsor questioning the authority of the key stakeholder regarding the product launch decision
Important projects in the portfolio backlog need to be delivered. Budget estimates are needed to prioritize the projects. How should the project budgets be estimated?
A. The project is decomposed into features and based on the feature value and the velocity of the team, the team provides the estimate
B. Budget estimates are provided based on the experience of the sponsor, product owner and team facilitator
C. The team facilitator uses historical data and arrives at an estimate based on the nature of the project.
D. The product owner obtains all project details and based on the team's experience and velocity provides a budget estimate
A project manager is managing an innovation project for a big corporation. The project manager is planning to use email as the main communication channel, however, the product owner prefers to use another approved communication tool instead of email.
What should the project manager do?
A. Contact the sponsor to request direction regarding the communication tool to be used by the project team
B. Update the communications management plan based on the product owner's preferences and distribute to the team
C. Suggest to the team to start using the communication tool suggested by the product owner
D. Request the product owner to use email because using another tool will increase the workload
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