A company plans to initiate a project involving a new technology. Approval for the project is required. What should the project manager do?
A. Review the cost and schedule baselines for execution.
B. Define change management for the new technology.
C. Identify the risks in implementing the new technology.
D. Analyze the cost and identify the project benefits.
A project manager notices a conflict in the team on both technical and interpersonal levels during the execution phase of a project. What should the project manager do?
A. Hold a team meeting to understand and address the conflict.
B. Schedule a monthly meeting to handle all project conflicts.
C. Address the conflicts during the lessons learned session.
D. Hire an external consultant to lead an organizational intervention.
In the middle of a software development project, the lead design programmer accepted an offer from a competitor. The project manager needs to find a replacement to meet an upcoming milestone. What should the project manager do?
A. Consult the risk response plan.
B. Update the resource calendar.
C. Issue a request to the change control board (CCB).
D. Assign the tasks to another team member.
A project manager discovers that the project team is spending a large amount of time delivering several reporting formats for the same project updates to multiple stakeholders. What should the project manager do to reduce the time spent on these activities?
A. Update the communications management plan to remove less influential stakeholders.
B. Delegate all of the stakeholder communications activities to a project team member.
C. Segment the types of communications to be delivered to different stakeholders.
D. Hold biweekly status meetings to deliver information to all stakeholders at once.
In an agile project, the team decided to have a rotating group of facilitators for the daily scrum. Overall, most of the facilitators have grown and done well in this role; however, a few of them tend to run inefficient daily scrums. What should the project manager do next?
A. Praise the team for self-organizing and growing, then work one-on-one with the facilitators, as needed.
B. Return to using the scrum master as the facilitator for the daily scrums now that the trial period is over.
C. Ask the facilitators who are doing well to continue and recommend that the others stop facilitating.
D. Retrain all team members on daily scrum facilitation to ensure there is consistency in the approach.
When trying to track project benefits, a project manager realizes that some key performance indicators (KPIs) are not yet defined. What should the project manager do?
A. Forward the issue to the benefit owner and ask them to collect the missing data and build the KPIs.
B. Coordinate with the benefit owner to track and collect the missing data and build the KPIs.
C. Work with the business analysts to track and collect the missing data and build the KPIs.
D. Ask the program manager to track and collect the missing data and work to build the KPIs.
A project manager has been transferred to another country to work on a key project. The project manager successfully completed the planning phase and has started the execution phase, reporting good progress. During the last meeting with the project sponsor, the project manager was told that some stakeholders have complained that the project manager's emails are very harsh.
What should the project manager do to solve this situation?
A. Determine the level of influence of the stakeholders who are complaining.
B. Change the communication mode from emails to meetings to reduce stakeholders complaints.
C. Adjust the communications management plan to gain stakeholder trust.
D. Explain to the sponsor that the communication model being used is from company headquarters.
A project is in the start-up phase of the project life cycle. The project team consists of 20 people from five different countries. The project team is scheduled to have quarterly face-to-face meetings. However, due to unforeseen circumstances, no face-to-face meetings can occur. The project manager is concerned that the team may not be able to fulfill their individual roles without face-to-face meetings.
What should the project manager do in this situation?
A. Utilize virtual teams for meetings and deliverables.
B. Use the contingency reserve and subcontract the work.
C. Review the risk register for this unforeseen circumstance.
D. Ask for an extension of time on the project deliverables.
A project manager is assigned to work on a complex and innovative project. The technology being used and developed is new and complicated, and most of the stakeholders are unfamiliar with it. Which approach should the project manager use as a servant leader?
A. Escalate the issue with upper management to find a novel solution for this situation.
B. Contact the project sponsor to get those stakeholders removed from the project.
C. Allocate resources to provide training about the new technology to the stakeholders.
D. Ask stakeholders to find and self-fund education about this new technology.
During the final stage of the launch for a new design, team members are having a conflict about some features of the design. What should the project manager do?
A. Call a stakeholder meeting along with team members and seek consensus.
B. Ask stakeholders to reduce the scope in order to meet project deadlines.
C. Ask the project sponsor to make the decision about the design features.
D. Review the design with the team members and propose a new launch date.
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