A project manager is working on an enterprise resource planning (ERP) implementation project that spans divisions within and outside the country. The project manager understands the importance of gate reviews and periodic checks. Which of the following should the project manager leverage?
A. Project management plan
B. Governance framework
C. Integration plan
D. Project management office (PMO)
A project manager is leading a small project with a low budget and a short, tight schedule. Many of the stakeholders are within the organization and have varying levels of interest. Which approach should the project manager use with the stakeholders?
A. Provide daily reports to maximize stakeholder communication.
B. Minimize communication until project completion as it will be finished quickly.
C. Share all relevant project information with the stakeholders.
D. Schedule one-on-one meetings with stakeholders to provide project updates.
A project has been successfully completed. The project was ahead of schedule, under budget, and delivered the expected benefits. The project sponsor was satisfied and distributed recognition certificates to key project team members. However, the project sponsor accidentally forgot to issue a certificate to a key team member.
How should the project manager treat the missed key team member to avoid disappointment and demotivation?
A. Invite the team member to lunch with the business leader and project sponsor.
B. Thank the team member in a public meeting for their significant contributions to the project.
C. Explain the situation to the team member and follow up with a reward and recognition for them.
D. Request an additional recognition certificate for the missed team member from the project sponsor.
A project manager is working with the product owner and customer stakeholders on prioritizing the product backlog and planning the product delivery dates. The customer stakeholders are asking to include several deliverables as high priority. The product manager also has technical tasks that should be added as high priority.
What should the project manager do?
A. Allow the customer stakeholders to define the project priorities and set the delivery dates.
B. Work with the team to estimate tasks and delivery dates, and then create a project roadmap.
C. Lead the team to identity the product objectives at every delivery iteration and clarify priorities.
D. Create a sprint board to allow all customer stakeholders to be aware of the task status and impediments.
In a software development project, some of the deliverables do not meet specific performance requirements. What action should the project manager take?
A. Review the issues with the project team to address the issues.
B. Review the requirements traceability matrix at the next meeting.
C. Report issues to key stakeholders and discuss follow up actions.
D. Ensure compliance with the quality management plan.
As part of a company's planning effort for team capacity building, the project manager was asked to provide management with a list of required trainings for the project team. What should the project manager do?
A. Review the gaps found during project execution, prepare a list of recommended trainings, and discuss it during a team meeting.
B. Review the project schedule and the team members' performance, and decide on soft skills and related trainings needed for the team.
C. Review the project pipeline, identify gaps in competencies for execution, and decide on the needed trainings.
D. Review the team members' latest performance, identify gaps in competencies, and decide on the needed trainings.
A company operates on a 2-year budgeting cycle. The project manager has been assigned a high-visibility project to deliver a brand new, innovative capability. While the requirements for the new capability are defined, the solution design is only beginning. The project manager's boss is concerned that the final solution will exceed the budget for the project.
What should the project manager do next to anticipate the budget impacts of the solution?
A. Apply earned value techniques that compare planned to actual value delivered at key points in the project.
B. Develop a work breakdown structure (WBS) and perform activity-based cost estimating.
C. Perform scenario planning on each of the solution designs and incorporate estimates into the next budgeting cycle.
D. Consult colleagues at other companies and use historical information to predict the final cost.
A customized module is being implemented into an off-the-shelf enterprise resource planning (ERP) solution. The project scope has been clearly defined by the sponsor, and the project manager is close to starting user acceptance testing. However, the newly elected government introduced a significant package of taxation reforms.
What should the project manager do?
A. Contact the finance team and ask for advice.
B. Put the project on hold and wait for information.
C. Assess the potential impact with the project team.
D. Continue with user testing as planned.
A project manager is leading a project that includes several organizations with unique corporate cultures. These diverse corporate cultures are affecting project expectations. The varying expectations often lead to conflicts, which often require the project manager's involvement.
What should the project manager do first to evaluate the cultural differences within the organizations?
A. Establish a probability and impact matrix and plan response criteria.
B. Disregard the situation since it is not hindering the project deliverables.
C. Develop a joint policy among the various organizations.
D. Escalate the issue to the project sponsor and seek their guidance.
During a kick-off meeting, the project manager notices that one of the stakeholders responsible for providing key information to the team has a low level of participation. This stakeholder believes that there will be no benefit from implementing the project. The project manager realizes that this could be a high risk for the project.
Which action should the project manager take?
A. Facilitate a supportive level of engagement for this stakeholder.
B. Ask the project sponsor for advice as it might be possible to work with another stakeholder.
C. Perform a qualitative risk analysis using a probability and impact matrix.
D. Ensure the key information is accurate and monitor the situation as the project progresses.
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