A project is about to start with a global project team. Travel is not a viable option for project team members, so most will participate virtually. What should the project manager do to engage the team?
A. Have one-on-one meetings with team members to improve communication.
B. Ask human resources (HR) for team-building recommendations.
C. Schedule weekly team meetings to encourage collaboration.
D. Invest in a virtual collaboration/colocation environment.
According to this burnup chart for the last 7-day sprint, what should the project lead address with the product owner and team?
A. The product owner should not ask the team to change their sprint commitments.
B. The team is accepting too much work in the sprint after it has started.
C. The team is not meeting the expectations of the product owner.
D. The team should have stopped on day 4 and started a new sprint.
An agile team is in the early phases of the development cycle for a project; however, they have already begun to deliver functionality to the customer. The team has identified risks to the project and are working on developing the mitigation strategy.
What should the project manager do next?
A. Incorporate and prioritize the risks in the risk register according to impact.
B. Escalate the risk to the project sponsor and steering committee.
C. Implement the risk mitigation strategy according to the highest impact.
D. Determine if any of the new risks have any financial impact.
In a geographically distributed team, a developer continues to delay a coding activity. This activity is on the critical path. The project manager found out that the delay is due to the developer's lack of understanding of the customer requirements shared by the off-site team.
What should the project manager do?
A. Replace the developer with a skilled resource.
B. Perform a root cause analysis (RCA) with the team members.
C. Facilitate communication to ensure clarification of the requirements.
D. Conduct frequent performance reviews.
A project manager at a large corporation has been assigned to oversee a customer experience project. Within the project, customer satisfaction is a big issue and there are many unresolved customer queries on a daily basis. The project manager has been informed that the customer service team is overwhelmed with these unresolved queries.
Which two actions should the project manager take to correct this problem? (Choose two)
A. Contact the customers in batches and inform them that the issues are being worked on currently.
B. Confirm the issues truly exist by conducting a survey and other analyses that may detect the real issue.
C. Deploy solutions that will track, prioritize, and resolve queries as soon as possible.
D. Ask senior management to replace the customer service manager with a more qualified one.
E. Request that the customer service team prioritizes work on queries that are received this week.
A project team consisting of various professionals of different nationalities is struggling to achieve their project deliverables. What should the project manager do?
A. Provide the team with support to solve their own problems.
B. Inform the project sponsor and train the entire team.
C. Ask the human resources (HR) department to conduct performance training.
D. Ask the functional department manager to replace the team members.
A project manager starts to receive emails from different stakeholders requesting information about the project status. What should the project manager do to avoid this in the future?
A. Designate a team member to respond to the emails from these stakeholders.
B. Include the stakeholders' emails in all of the project status communications.
C. Include the project stakeholders' needs while planning the project communications strategy.
D. Schedule weekly project status meetings with all stakeholders including the customer and internal resources.
A development team is struggling to find design documentation for the upcoming sprint. Prior to leaving for vacation, the product owner communicated that the documentation had been uploaded to the project file repository.
What should the project manager do to address this issue?
A. Assign a team member to manage project artifacts.
B. Audit the effectiveness of the management of project artifacts.
C. Improve email communication protocols to manage project artifacts.
D. Investigate new software tools used to manage project artifacts.
A project team is working on an agile software development project. The project manager is concerned that the virtual team may not be as effective as a colocated team at headquarters.
Which two actions should the project manager leverage to ensure the team is meeting performance expectations? (Choose two)
A. Hold daily virtual meetings to review progress.
B. Implement time-keeping software for team members.
C. Task functional managers to drive accountability.
D. Utilize a web-based kanban board.
E. Require a monthly individual status report.
An organization embarking on a significant transformation initiated a project to improve and document business processes. One of the objectives of the project is to implement agile project delivery.
What is the main reason for adopting agile?
A. Projects will be completed faster, saving time and money.
B. Projects will deliver early and use value based on priority.
C. Projects will be delivered with very low risk to the organization.
D. Projects will be delivered with significant cost savings.
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