A project manager is working on an agile project that is within the scope of a recently announced corporate audit. The project manager was appointed to attend the first meeting with the auditors scheduled for the following week.
What should the project manager do to prepare for the audit?
A. Reserve story points for the next iteration if needed.
B. Review the project information.
C. Ask the development team to provide compliance information.
D. Ask for a waiver during the audit.
An agile project manager notices that one of the team members is developing extensive knowledge in a specific matter. Other team members are likely to require this knowledge in the future.
What should the agile project manager do?
A. Ask the team member to develop more expertise and become a subject matter expert (SME).
B. Ask the team member to provide a training session for the rest of the team.
C. Ask the team member to produce a lessons learned document and share it with the team.
D. Ask the team member to record highlights the team may want to know.
In a financial company, a strategic project has been planned to use a predictive approach. During project planning, the product leader requests that milestones be submitted for review. There is a defined scope and an established deadline to conclude the project.
What should the project manager do first to meet the product leader's expectations?
A. Change the project charter to indicate that the approach will be different.
B. Inform the product leader that they must wait until the end of the project.
C. Meet with the software team to review the possibility of monthly milestone reviews.
D. Modify the project management plan to use an agile framework to incorporate milestones.
A distributed project team has communication issues because of their collaboration tools. The team feels that efficiency could be improved by changing the collaboration platform.
What should the project manager do?
A. Discuss this with the project team and select the appropriate tools.
B. Inform the project team to continue using the current tools.
C. Implement the communication tools used by other project teams.
D. Escalate the issue to the sponsor and ask them to decide.
A project team member, who is inexperienced in system development work is not performing well. Currently, there are no other staff members available who are qualified to complete the work.
What should the project manager do?
A. Assess the team member's development requirements and arrange for the team member to receive training.
B. Seek approval from the project sponsor to use some of the project budget reserve to hire a new resource.
C. Work with the functional manager to determine an incentive for the team member to complete the project.
D. Request a substitute for the team member with a new resource who is more skilled in system development work.
A project team has finished its first iteration out of six. The iteration's delivery performance (velocity) was 50%. During the iteration retrospective, the team realizes that the complexity of the work was underestimated.
What should the project manager do?
A. Update the issue log and escalate it to the project sponsor.
B. Meet with the team to review internal actions to resolve the situation.
C. Ask the technical manager to help the team with the issue.
D. Ask to replace some team members with more experienced ones.
A project manager is newly appointed to lead a project team that will be working remotely. The project manager decided to use a set of tools that worked well for previous projects. However, a few team members are not happy with this plan. What should the project manager have done to avoid this?
A. Delegated the responsibility of selecting the collaboration tools to the project's technical lead.
B. Met with the project team to determine their collaboration needs and identified tools that will work best.
C. Allowed the project team members to use the tools that will work best for them for this project.
D. Asked the project sponsor for approval to purchase the newest collaboration tool on the market.
While a project manager is trying to build the first baseline for a project, a change request is being sent from one of the functional managers. What should the project manager do?
A. Discuss this with the functional manager and related parties.
B. Reject the functional manager's change request immediately.
C. Analyze the impact of the change request on the project.
D. Apply for a formal change control board (CCB) approval.
Two members of a new project team disagree on the best approach to solve a problem. The conflict has been going on for 1 week. The two members are tense around each other and are taking everything personally. What should the project manager do?
A. Help the team members to resolve the conflict in a way that results in the best team performance.
B. Offer a compromise that is acceptable to both team members, even if it may not be the best solution.
C. Understand each team member's argument and select the one that results in less risk to the project.
D. Send both team members to the human resources (HR) department for an acceptable resolution.
A project is ready to deliver the first batch of the product when a quality control check rejects the product as unfit for delivery. The root cause analysis (RCA) shows that a component added as part of the latest change request was not tested throughout the development cycle.
What should the project manager do next?
A. Review the change control process to ensure quality management artifacts are updated as part of the change.
B. Review the quality management process and perform a process audit as part of ongoing quality assurance.
C. Review the communications management plan to ensure change requests are communicated to the affected team members.
D. Review the quality management process with the project management office (PMO) to ensure compliance with best practices.
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