A project manager is reviewing the documents for closing a phase when the customer calls to say that the project is not generating any value for the company. What should the project manager do?
A. Wait to close the project until the customer is satisfied.
B. Validate the project scope, objectives, and outcomes with the customer.
C. Analyze which activities will generate the most value for the project.
D. Perform a cost-benefit analysis for the project.
A struggling company is executing a critical project. However, due to external environment changes, there is not enough funding to complete the project. What should the project manager do first?
A. Reduce the scope of the project to match the available funds.
B. Park the project until the external environment is favorable.
C. Ask the project sponsor to look for additional funding.
D. Assess the impact and evaluate alternatives to accommodate the change.
The project manager received a claim from the client because the outcome delivered is not working properly. The project manager investigated the cause and realized that this deliverable was outsourced to an external provider, and was not made aware.
What primary tool would have helped the project manager identify this situation?
A. Communications management plan
B. Scope baseline
C. Risk register
D. Stakeholder register
As part of project execution, a contractor proposed and conducted site acceptance tests and pre-implementation technical training. However, during the implementation phase, the project manager notes a clear gap in the project team's competence in following the implementation of the technical requirements.
What should the project manager have done to avoid this situation?
A. Ensured the training conducted by the contractor used standard methods.
B. Reviewed the proposed training with the contractor.
C. Performed a proper training needs assessment.
D. Prepared proper training outcome measurements.
A project manager is leading a team that is new to agile. During the kickoff meeting, one team member asks how risks will be managed using agile approaches. How should the project manager respond?
A. Risk management is a collaborative effort and will be managed during each iteration.
B. Risks are managed by the project manager and forecasted at the beginning of each project.
C. Risks will be managed during a retrospective session with all of the team members.
D. Risks are managed by the team and they will be analyzed during risk management kickoff.
A project manager is working in a constantly changing business environment. In order to address this situation, the project manager has decided to use a collaborative leadership style. Which landscape describes the project environment?
A. High accountability, little authority
B. Good roadmaps, little accountability
C. Available resources, bad roadmaps
D. Enough authority, insufficient resources
A project manager is initiating a project to create a new service that has never been done before in their organization. The project manager is trying to determine what resources are required for their project team but is receiving conflicting resource requirements from the team, sponsor, and key stakeholders.
What should the project manager do next?
A. Identify the resources that are agreed upon to initiate the project and request additional resources later.
B. Determine if there is a subject matter expert (SME) who has expertise in the new service to assist with resource requirements.
C. Evaluate and prioritize the resource requests from the project's key stakeholders.
D. Evaluate the resource options and propose alternatives to the project team for their approval.
A project lead is managing a construction project in an isolated location. There have been delays due to difficult working conditions, which include team sickness and absences. How should the project lead manage those issues to get the project back on track?
A. Ask for additional budget because the project end will be delayed.
B. Identify the causes of the issues in order to find a suitable solution.
C. Review the project scope in order to simplify it and shorten project duration.
D. Ask human resources (HR) to find individuals to replace team members.
A project manager is leading a virtual IT project with a remote team. A team member tells the project manager that they do not know if they can finish on time because they are unaware of the other team members' progress. What can the project manager do to resolve this conflict?
A. Communicate by email with each team member to assign the tasks.
B. Host weekly meetings with the entire team to improve communication.
C. Ask the team that is having the problem to follow the project plan.
D. Schedule weekly meetings with each team member.
During project execution, a project manager wants to involve the business lead before the users are involved in the project. However, the business lead is also engaged in another big project and cannot join this project meeting.
What should the project manager do first?
A. Ask a delegate from the business lead to communicate and handle the transition work.
B. Summarize the changes and potential user impact in an email and send it to the business lead.
C. Adjust the project completion date until the business lead is able to engage in the discussion.
D. Add resources to answer questions that the users and business lead will have during the project.
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