After releasing the first deliverable of the project, one of the impacted departments refused to use the system because they believe that it adds more work. What could the project manager have done to prevent this?
A. Deployed a user survey
B. Reviewed organizational standard policies
C. Created an escalation plan
D. Conducted a stakeholder analysis
For the second time in a week, one of the team members failed to deliver their assigned work. As a result, it is impossible for the team to achieve their agreed-upon target.
What should the project manager do?
A. Insist that the team member maintain the agreed-upon rate of output to maintain the deadline.
B. Review the project team's performance level and discuss areas for improvement.
C. Discuss the issue with the team member to identify the root cause and work to resolve it.
D. Seek a replacement who has the same skillset and availability as the team member.
In the execution phase of a large construction project, the contracted logistic company decided to increase their price as a result of unavailability of shipping containers. What should project manager do?
A. Assess the impact of the price increase given by the logistic company and follow the contract and global guidelines for this situation.
B. Agree to absorb the price increase because the unavailability is beyond the control of the logistic company.
C. Abandon the contract with the logistic company and look for another company that has not increased their prices.
D. Explain to the logistic company that an increase in price is not acceptable because they signed a contract.
Three testers joined the project team just before the end of the build. During the project team meeting, the testers indicated that the project quality is poor, and they should not continue testing until all the defects are fixed.
Which three actions should the project manager do? (Choose three.)
A. Stop the project and review the output.
B. Ask the testers to provide additional information.
C. Brainstorm the issue with the project team.
D. Continue with testing according to the plan.
E. Ask the sponsor for assistance and guidance.
A project is nearing the completion of a sprint when the product owner announces that a local regulator has banned part of the deliverable. What should the project manager do?
A. Complete the sprint and seek a waiver from the regulator.
B. Perform a sprint risk assessment and analyze challenges.
C. Add more items to the sprint backlog that will add value.
D. Complete the sprint, but do not release the deliverable.
A new project needs to be kicked off in an organization that has regulatory requirements defined in their organizational governance process. How should the project manager define the project governance?
A. Ask the project management office (PMO) if the regulatory requirements can be ignored.
B. Update the project governance to include the current regulatory requirements.
C. Customize all of the regulatory requirements to fit within the specific project governance.
D. Update some of the regulatory requirements to fit within the project governance.
A project manager noticed that a talented team member remains passive and quiet during project meetings with the larger project team and other stakeholders. The team member interacts with the project manager quite well during one-onone interactions.
What should the project manager do?
A. Praise the talkative team members for their input to encourage the quiet team member to speak up.
B. Encourage the quiet team member to actively participate during the team meetings.
C. In the larger team meetings, share the feedback given by the quiet team member during their one-on-ones.
D. Take the laissez-faire approach and give the quiet team member time to work up the courage to speak up.
A project team is finishing a sprint to deliver a key deliverable. The project team tells the project manager that the deliverable does not meet the agreed project standards set out by the customer and insists on reworking the deliverable to meet the standards. This will delay the project by two weeks.
What should the project manager do?
A. Agree with the team that the best way forward is to improve the quality of the deliverable to meet the standards even if it takes more time.
B. Let the team rework the deliverable and delay the delivery of the project by two weeks.
C. Ask the team to move forward with the deliverable with the best possible quality without extending the time.
D. Meet with the sponsor to highlight the poor quality standards and ask for two weeks of additional time to rework the deliverable.
A customer approaches the product owner with a new requirement and asks for a rough estimation to implement it. The outline of the task would be similar to a prior deliverable. What should the product owner do to properly inform the customer?
A. Analyze the current backlog and the backlog refinement to determine a gap for fulfilling the requirement.
B. Check the work breakdown structure (WBS) and the cost estimation for the similar requirement and provide an estimate for the new requirement.
C. Revisit the user story of the similar requirement, learn about its story points and velocity, and sketch out the time needed for this requirement.
D. Refer to the lessons learned register where the experience and effort of former requirements should have been noted.
An internal process was recently introduced by the management team. The new process, however, has not added much value and is impacting the project's deliverables. What should the project manager do?
A. Allocate one team member who can focus only on process adherence.
B. Ensure that the team implements the process without delays in deliverables.
C. Discuss this with the team and convince them to continue with the process.
D. Negotiate with management and get the required process changed.
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