A newly formed project team includes team members who have been working in the company for a long time as well as team members who are new to the company. The project team members discovered that there is a gap in communication between these two groups, and they are finding it hard to collaborate with one another.
What should the project manager do?
A. Ask the experienced members to lead the junior members to facilitate skill transfer.
B. Encourage team members to focus on delivering results with their specialized skills.
C. Organize networking sessions to allow the team members to get to know one another.
D. Ask the team to self-organize and escalate any issues to the project manager.
A medium-sized company has been exploring new marketing tactics with regard to launching a new product. New product creation is no small task. In the end, it was too big of an expenditure for the company to undertake. What should the project manager do in the future when working on new product projects?
A. Make use of kanban boards so all stakeholders have a clear view of the project and provide their help accordingly.
B. Increase the contingency reserve and prepare the team for applying fast-failing techniques when the estimates veer from the initial plan.
C. Adopt a chain management approach, developing products based on the same platform and infrastructure.
D. Train the team to first find the minimum viable product (MVP) that will deliver value to the customer.
A project manager is performing earned value management (EVM) for a cross-country pipeline project. The project manager has determined the ratio of earned value (EV) to actual cost (AC) for the project and has found the calculated result to be 0.9024.
What does this value mean for the project?
A. The project has started exceeding the planned cost.
B. The project is earning less value an was planned.
C. The project has earned more value than planned.
D. The project is close to exceeding the planned cost.
A technician is scheduled to install internet service at the homes of three remote call center agents who have different working schedules. Their functional managers arranged time off to allow time for installation and testing. The carrier sends an email to the project manager stating that one appointment is delayed for 2 days.
What does the project manager need to do now?
A. Inform the relevant stakeholders.
B. Inform the project team only.
C. Inform the product owner.
D. Inform the project sponsor.
A large multi-national company works on a project in an emerging-economy country. All business matters are conducted in local currency. During the course of the project, the budget becomes the primary concern due to currency instability in the country.
What should the project manager do next?
A. Evaluate the situation with the team
B. Escalate the risk to the project sponsor
C. Use the project's contingency reserve
D. Ask for additional budget from the client
A project manager is developing the stakeholder register and is having trouble understanding the motivation of some of the stakeholders. What should the project manager do to get this information?
A. Organize a one-on-one conversation with each stakeholder.
B. Request stakeholders articulate their motivations at the kick-off meeting.
C. Email project objectives to all stakeholders and ask for endorsement.
D. Identify each stakeholder's motivations from the business case.
A customer has provided excellent feedback on the project. However, a key project resource is leaving the company. Which measure should mitigate the impact of this key resource's departure?
A. Offer a new contract to the resource who is leaving.
B. Establish a proactive knowledge-sharing plan.
C. Update the risk register and inform the customer.
D. Develop a contingency budget to replace the key resource.
An agile team has released the second version of its product, but the feedback is that the software has many bugs that compromise the user experience. What should the project manager do?
A. Facilitate the next retrospective meeting, focusing the team on analyzing root causes and proposing solutions.
B. Closely evaluate the skill set of the team, looking for technical gaps that need to be filed in order to improve quality.
C. Hire an external consultancy firm to focus on testing and quality control to avoid the issue in the future.
D. Propose an internal program that offers incentives for the team members who find and fix bugs.
A project manager recently finished a project and started managing a new project with a different supervisor. As part of the early project activities, the supervisor from the original project is assigned to the team as a nonsupervisory resource and immediately begins challenging all decisions made by the current supervisor.
What should the project manager do to resolve this conflict?
A. Give the project team time to work through the issues with the new supervisor.
B. Ensure the new supervisor takes the lead when being challenged.
C. Immediately remove the resource from the project team.
D. Communicate with the resource on the roles and responsibilities of this project.
A project manager is beginning a new project with very diverse team members. The project manager chose to use consensus building so the team can agree on and be engaged in how the project will be executed. How should the project manager proceed?
A. Create an environment where the agreement is reached by a majority vote.
B. Create an environment where the agreement is reached through discussion.
C. Establish recurring brainstorming sessions to discuss project issues.
D. Allow team members to contribute ideas in a stream-of-consciousness mode.
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