A project team is implementing a hosted system for a third party. Just before going live, the customer asks the project team to include additional functionality. The project team identified risks to the delivery date and informed the project manager that some of the requested functions are in conflict with the agreed scope.
What should the project manager do?
A. Discuss with the team, estimate the effort, and raise a change request.
B. Discuss with the customer the risks identified and team's concerns.
C. Ask the team to deliver the functionality on the agreed go-live date.
D. Ask the customer to go live and add the new functionality in the backlog.
While monitoring a project at a work site, the project manager notices that the site team's work breaks have increased by a few minutes every week. How should the project manager approach this?
A. Reduce payment to the workers due to their extended breaks.
B. Issue a formal written warning to all hourly workers for their break tardiness.
C. Have a meeting with the team to discuss the issue and propose solutions.
D. Dismiss some of the workers for failing to adhere to the break policy.
A project manager has been assigned to a project after the charter has been approved. While reviewing the charter with the team, the project manager finds that some major budget items, necessary for achieving the project outcome, have been missed.
What should the project manager do next?
A. Reduce the quality and cost of other deliverables to allow additional budget for the items that were missed.
B. Start the project and deal with these budget issues as they arise throughout the project life cycle.
C. Add the missing budget items to the risk log and present them in the next project steering committee.
D. Immediately discuss this with the project sponsor and request to revisit the budget to ensure its accuracy.
A team working on a close deployment waits to receive critical information from the customer. The customer keeps postponing sending the information which is delaying the deployment.
What should the project manager have done to prevent the delay?
A. Obtained all critical information ahead of time
B. Involved upper management in the process
C. Involved the customer in the deployment process
D. Used the sample data already in place
A company that uses a predictive approach and operates in a highly regulated market is losing profitability because its product life cycle is taking longer than those of its competitors. A new project manager has been hired to change this scenario.
What approach should the project manager propose?
A. Change to an agile model, focusing primarily on the incremental life cycle, leaving the iterative approach as a next step.
B. Maintain a predictive approach, but increase the focus on better planning and tracking to anticipate problems and avoid delays.
C. Migrate to an agile model, focusing primarily on an iterative approach, leaving the incremental life cycle as a next step.
D. Propose a hybrid approach, leveraging the benefits of an agile approach while respecting some aspects of the company's industry.
A building management system (BMS) project is in its commissioning phase and handover to the operations team will commence soon. However, the project manager noted that both the project and operation teams are not able to properly operate the BMS. As a result, there is an increased risk of the project schedule being delayed.
What should the project manager have done to avoid this situation?
A. Allocated a dedicated handover team at early stages of the project
B. Allocated proper resources for training on BMS in the project plan
C. Made some adjustments to BMS to be more suitable for the teams
D. Brought both teams together in a joint meeting to resolve the issue
A project manager who recently joined the company has been assigned to manage a software project for a major recurring customer. What should the project manager do to enhance the budget estimations for the project?
A. Discuss the budget with the team during the daily standups to ensure the budget is under control.
B. Review budget-related lessons learned from similar projects.
C. Invite the client to the kick-off meeting and create the project budget during the meeting.
D. Implement an agile approach to avoid using a fixed budget,
A project manager was replaced in the early phases of a new project. The new project manager discovers that the business team is not supporting the project. After discussing these concerns with the team, it is determined that the project does not have the full support of senior management.
What should the new project manager do next?
A. Send out a status report describing the situation to the stakeholders and request general assistance.
B. Request the business team to clearly define their issues with the project work completed to date.
C. Study the stakeholder analysis to understand which stakeholder holds the most influence and seek their assistance.
D. Ask senior management to be more involved with the project and to provide their full support.
Halfway through a project, the project sponsor is replaced by another peer who was not previously engaged in the project. The new project sponsor has rejected most of the project artifacts, and the team did not get the latest increment approved on the current iteration. Stakeholders are not feeling confident about the project outcome.
What should the project manager have done to prevent this situation?
A. Performed a stakeholder analysis when the sponsor joined the project
B. Held a governance meeting to review the project increment
C. Conducted a product iteration review with the new project sponsor
D. Escalated the issue to ensure the increment would be approved
A project manager is working with a customer's team on a new project. Some product definitions and requirements are still not clear, but the customer wants to start activities as soon as possible. The organization is also expecting product delivery for a specific date due to a regulatory requirement. Due to the nature of the project, the project manager has decided to use a hybrid approach.
Why did the project manager choose a hybrid approach?
A. A hybrid approach will ensure the delivery date is accomplished and will eliminate product uncertainties.
B. A hybrid approach will enable project activities to start immediately and allow for a plan for the requirements definitions.
C. A hybrid approach will allow the project manager to revise the product specifications.
D. A hybrid approach will allow for management of the requirement uncertainties as well as the date restriction.
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