After teaching a lesson with many sequential steps, a student is having trouble grasping the material. The student has been identified as a tactile learner. Which of the following would BEST benefit the student?
A. Review the main lecture points again
B. Have the student perform the actions
C. Demonstrate the lesson to the student
D. Draw an illustration on the board
Which of the following methods is the MOST effective questioning technique that will allow an instructor to measure if the classroom is attentive and engaged?
A. Closed-ended questions to initiate conversations
B. Probing questions to facilitate knowledge transfer
C. A mixture of open-ended and closed-ended questions
D. Questions that inspire thought and initiate discussion
The trainer is teaching a class unexpectedly comprised of students who speak a different language than the instructor. By the first break it is obvious many of the students are having trouble understanding the instruction. Which of the following is the NEXT step for the trainer?
A. Be sure to enunciate all appropriate jargon and acronyms so the students learn the material
B. Speak very slowly and distinctly so the students cannot misunderstand
C. Reschedule the class until proper accommodations can be made for the students
D. Speak with those who arranged for the class to discuss appropriate options
During a virtual class the instructor has a learner that seems to be growing increasingly confused and now has questions that are distracting the rest of the class. Which of the following is the BEST course of action for the instructor to take?
A. Inform the class that they need to move on to new material.
B. Take the learner's questions into private chat.
C. Use the learner's questions to reinforce the material for the entire class.
D. Recommend the learner seek outside tutoring.
During a training class, a few aggressive learners continued to dominate the question and answer sessions. Which of the following is the FIRST course of action for the instructor to take?
A. Talk to the learners on break and reprimand them.
B. Do not make eye contact with these learners when looking for answers.
C. Ignore the learners so they will know not to answer the questions anymore.
D. Tell the learners to give other learners a chance.
An instructor delivers a complex topic and notices that most of the class is continuously falling behind during exercises. Which of the following is the BEST way to prevent this situation?
A. Provide real-world examples in the exercises.
B. Conduct pre-class assessments to determine the skill levels.
C. Provide a written exam before the exercises.
D. During introductions have the learners assess their knowledge.
Which of the following should an instructor be sure to include in the introduction of a beginner's class?
A. The instructor evaluation form
B. The course evaluation form
C. The employment opportunities
D. The outline for the first lesson
While teaching a course online the instructor tells all learners to work through the material as a group. During the second day of the class the instructor recognizes that a learner is moving into the next online course unit early and then doing them incorrectly. Which of the following should the instructor do to control the pace of the learner?
A. Send a private message to the learner addressing this issue.
B. Inform the entire class that extra information will be given during each unit that they will need for their assessments.
C. Assign outside research to the learner as independent study.Inform the learners that if they continue to work ahead they will be removed from the course.
An instructor is conducting a virtual classroom session that also includes a chat room. A learner becomes confused and sends the instructor an irate private message. Which of the following would be the BEST response to the situation?
A. Use the administrator control panel in the virtual classroom client to cut off access for the irate user until the learner is calm.
B. Send the user a private chat message explaining the concept better and add a positive emoticon to calm the learner.
C. Reply to the class and ask the class to use appropriate netiquette when responding to any messages.
D. Rephrase the comment into an anonymous question in case other learners are confused and discuss as a group.
An instructor is delivering a computer training course. Which of the following is the BEST method for delivering the lecture that includes a presentation?
A. Stand in front of the projector at the front of the classroom.
B. Sit at a desk at the back of the classroom to watch all of the learners.
C. Sit behind a computer terminal in the front of the classroom.
D. Stand off to the side of the presentation screen at the front of the classroom.
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