It is obvious that the class is becoming uninterested in the material being taught. Which of the following is the BEST way to remedy the situation?
A. Provide more notes on the content.
B. Provide links to a website with more information on the material.
C. Provide detailed review of the material.
D. Provide tangible rewards for correct answers.
An instructor is conducting a three week course for a company. The learners' managers request the instructor's insight as to how the learners are progressing. The instructor needs to report to management at the end of each week. Which of the following will BEST show the progress of the learners as well as justify the instructor's opinion?
A. Invite management to observe the learners in the classroom.
B. Test the skills of the learners at the end of the course to show if the course objectives were met.
C. Perform individual interviews with the learners to ask how they feel their progress is coming along.
D. Deliver a weekly assessment test that validates the improvement of the skills of the learners.
Which of the following is the MOST useful feedback for the curriculum in course evaluations? (Select TWO).
A. Was it easy for the instructor to stay on topic?
B. Did the flow of the course follow the objectives?
C. Is the Instructor qualified to teach the material?
D. What material would you add to the course?
E. Where you satisfied with the course extra course material for independent study?
An instructor is conducting an online class and notices some learners are less responsive than others. The instructor wants to ensure all the learners are participating in the class. Which of the following is BEST accomplish this? (Select TWO).
A. Send the less responsive learners a private message asking if there are any questions.
B. Observe the less responsive learners while performing tasks to ensure comprehension.
C. Ask the class as a whole if there are any questions, encouraging the less responsive learners to respond.
D. Ask the less responsive learners direct questions about the subject matter.
E. Ask each of the learners how the material being presented is relevant to their job.
Which of the following is the BEST way to motivate and reinforce learners?
A. Probe learners for information
B. Tell stories during the class
C. Use a variety of techniques during training
D. Provide end-of-course exams
An instructor has almost finished discussing a new topic when a learner is observed making unusual facial expressions. The instructor's BEST response is to:
A. Determine and apply appropriate motivational strategies for the learner.
B. Wait and monitor learner progress during training.
C. Confirm the communication identifies the need for clarification or feedback.
D. Maintain a consistent behavior with all learners.
A trainer read that frequent evaluations are considered better for evaluating student progress than a single exam at the end of the course. Which of the following would be the BEST example of such evaluations?
A. Student labs led by the instructor during class
B. The trainer's mental notes about the students' ability
C. The trainer evaluation form filled out by the students
D. Short tests developed by the trainer
An instructor has a learner in the class that is struggling with the subject matter being presented. The instructor notices the learner making facial expressions. Which of the following will MOST likely help the learner with the material?
A. Go to the learner privately and ask if there are any questions to clarify the material.
B. Ask the learner in front of the class why they do not understanding the material.
C. Make note of the learner's facial expressions, continuing on with discussing the topic to see if they later understand the subject.
D. Ask the learner to come forward and demonstrate the information that was just presented.
While an instructor is answering questions during a course it is BEST for them to:
A. Answer the learner's questions by completely verifying their understanding of the subject.
B. Answer the question by referencing supporting documentation so the documents become tools.
C. Preface the answer with the learning objective and referenced section of the training course.
D. Create an open culture of information taken from every learner's background and job experience.
The instructor noticed that a discussion was getting off track and out of control. Which of the following question types can help the instructor gain control of the discussion?
A. Open
B. Clarifying
C. Closed
D. Probing
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