The phrase "I can do this, if they can" represents which of the following forms of motivation?
A. Building a model of success socially
B. Exploitation of personal interests
C. Using criterion-referenced learning
D. Utilization of situational awareness
A corporate trainer has their session recorded on video as a part of their evaluation. Throughout the video, the evaluator noticed that the trainer stood in front of the room throughout the entire session. The
presenter MOSTlacks which of the following methods of communication with learners?
A. Opportunities for questions and answers
B. Interpersonal skills
C. Group involvement
D. Management of course flow and training activities
During the start of the class, three of the learners who are competent in the subject matter inform the instructor that their attendance in the class is due to job requirement. Which of the following techniques will BEST motivate these three learners to get more out of the class?
A. Give the three learners various scenarios about how the acquired knowledge will increase their effectiveness.
B. Ask the three learners to share information they have learned from their real life experiences to the rest of the class.
C. Ask the three learners to lead discussions and aid the other learners in the class if needed.
D. Find out what the three learners know and focus on what they might not know about the subject matter.
A contract trainer is delivering a customized course at a client site. In each of the last two sessions, the client has noted that the material contains incorrect information regarding several products. The client now noticesthat the mistakes are still in the material. The trainer has mentioned this problem twice to the development team and is frustrated. The BEST option for the trainer is to:
A. Create supplemental handouts with the correct product information.
B. Call the manager of the development department and emphasize the department's incompetence.
C. Tell the client to take personal responsibility to ensure the mistakes are corrected.
D. Skip delivering that portion of the course until the material is updated.
An assessment technique that focuses on the development or improvement of a program is known as:
A. Objective evaluation
B. Formative evaluation
C. Skill transfer
D. Summative evaluation
A trainer is preparing to present a class for non-technical students. Which of the following would be the BEST media to prepare?
A. Computer-generated printouts of the material
B. Video podcasts of the training sessions
C. Audio files explaining the processes in the class
D. Virtual training sessions providing a comfortable environment
After completing a block of instruction, the instructor notices students nodding and posing hypothetical questions with answers. This MOST likely indicates which of the following?
A. The students need to hear the entire lesson again
B. The students understand the material
C. The students are confused on the material
D. The students need a review on the instruction block
An instructor is observing participants during an exercise in a classroom environment. The MOST appropriate feedback to offer is:
A. Outline two specific things the participant did well, and one specific opportunity for improvement.
B. Spend most of the time focusing on the participants' weaknesses.
C. Focus on all the participants' positive skills in order to build esteem.
D. Tell everyone that they did a really good job.
Which of the following is a reason that none of the learners respond to a trainer's closed- ended question?
A. Learners may not know the answer to the specific question.
B. The question was not directed to a specific student to answer.
C. The trainer is pausing too long for a response.
D. Closed-end questions do not require answers.
A lecture has been delivered that included a clear delivery of the lab material, a lab overview, lab instructions and a full participation question and answer succession. Several learners are having considerable difficulty performing the lab. Which of the following will be the MOST effective assistance the instructor can offer?
A. Demonstrate steps for the lab while the learners write them down
B. Ask an advanced learner to guide this group so they do not fall behind
C. Patiently reiterate instructions as the questions come up
D. Focus instructor attention on these learners so they do not fall behind
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