While teaching, an instructor comes across an important point. Which of the following shows how an instructor could BEST communicate this to the students? (Select TWO).
A. Cover it just like the other material
B. Use a monotone delivery method
C. Change the pitch of delivery
D. Highlight in the instructor's manual
E. Use more pronounced hand gestures
Which of the following can a virtual trainer use to elicit feedback if they host asynchronous training sessions?
A. Website links to external websites
B. Demonstrations during the session
C. Close-ended questions during the session
D. Host discussion areas on the website
An instructor has been hired to instruct a pre-packaged course; however, the site manager informs the instructor that the learners have been overly prepared for the course and that the first three chapters of the material should already be known by the learners. Which of the following is the BEST course of action?
A. Skip the first three chapters of the material and spend more time on the remaining material.
B. Skip the first three chapters of the material and reduce the length of the course accordingly,
C. Quickly cover the first three chapters of the material ensuring the learners actually know it.
D. Follow the syllabus and pre-set time table as the course has been designed.
During a lecture an instructor constantly paces about the room making noise with a set of keys. Which of the following skills has the instructor failed to demonstrate?
A. Content expertise
B. Proper use of non-verbal communication
C. Proper use of communication and presentation skills
D. A comfortable learning environment
A class has just finished a group assignment. To save time and generate immediate feedback, the instructor has the groups exchange the assignments for grading. This is an example of:
A. Providing opportunities for learner and group banter.
B. Encouraging interactions respectful of individual learners.
C. Reconciling learner discrepancies as a group.
D. Communicating learner performance with other groups.
An instructor has asked the learners to perform a task. If they successfully complete the task they have demonstrated:
A. Authentic assessment
B. Learning
C. Skill transfer
D. Active listening
During a lunch break, several learners state the classroom is too cold. Which of the following should the instructor do FIRST?
A. Survey the comfort level of the learners in the class.
B. Continue on with class and ask the learners to wear more layers the next day.
C. Assure the learners that the class will end on time, and that the temperature is not that extreme.
D. Contact the facilities manager for the class and ask that the temperature be adjusted.
An instructor is tasked with adding more interaction to an online synchronous program. Which of the following is the MOST important factor for the instructor to consider?
A. Physical location of the students
B. Using more email exchanges
C. Variation of learning activities
D. The holiday schedule
A learner asks a question and the instructor gives a response. Which of the following should the instructor do NEXT?
A. Use non-verbal communication as verification.
B. Ask other learners for verification of the answer.
C. Ask the learner. "Did I answer your question?"
D. Ask the learner to reference the technical manual for verification.
An instructor is being observed while teaching a virtual class with learners from different parts of the country. During the presentation the instructor uses a few colloquialisms. Which of the following is the BEST action for the observer to take?
A. Let the instructor keep on going because the training has to get done.
B. Have the instructor explain the colloquialisms to the learner and go on.
C. Have the instructor tell the learners to take a break and correct the instructor.
D. Go to a private chat and explain to the instructor what they are doing wrong.
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