Allowing the learners to generate a scenario is an example of:
A. Closed questions.
B. Hypothetical questioning.
C. Higher-order questioning.
D. Probing questions.
An instructor has been asked by a customer to conduct a course in two weeks. The course material being used is outdated. Which of the following is the BEST course of action for the customer's request?
A. Inform the customer that updated material is available.
B. Ask the learners if they want to use the old material or the new material,
C. Use the present material because the learners will not know the difference.
D. Modify the material to meet current standards and teach the class.
Which of the following is a reason learners are NOT responding to questions from a trainer?
A. The trainer is an expert and the learners do not have questions.
B. Only open-ended questions are being asked and learners do not know the specific answers.
C. The trainer is providing positive feedback when questions are asked.
D. The trainer is not pausing long enough before answering the questions themselves.
An instructor noticed that several learners were not paying attention, not completing the assigned tasks, and were uninterested in the topic discussed. Which of the following is the BEST action to motivate these learners?
A. Assign teams for a competitive group activity.
B. Stress the importance of focusing at all times.
C. Move to another topic and come back to this one later.
D. Send everyone on a break and resume the topic after break.
An instructor receives a graphic that needs to be used as an exhibit in a virtual classroom. The graphic type is not compatible for use with the virtual classroom software or the presentation software. The graphic must be shownin the class. Which of the following should the instructor try FIRST?
A. Attempt to open the graphic on another computer and use that computer to run the virtual classroom.
B. During the class, ask the learners if they are able to open the given file type. If so, provide the graphic file via email.
C. Ask the provider of the graphic to provide a compatible file format of the graphic.
D. Re-create the graphic using another software tool.
Which of the following describes a high-order question type?
A. An instructor asks a specific student a question.
B. An instructor tells a fictitious story to illustrate an example.
C. An instructor asks how many steps are in a process.
D. An instructor asks learners to compare and contrast two elements.
After evaluation of the course content, a section of class is not needed for this audience. Which of the following is the BEST solution?
A. Teach the course as it was designed by the development team.
B. Remove the content and expand on other objectives.
C. Explain the need for the content to the organization.
D. Replace the content with an unwritten topic.
An instructor is preparing the classroom for a course at an on-site location. The course material contains a video clip with sound, but the presentation computer has no sound card. Which of the following should the instructor do FIRST to maintain the delivery method intended by the course designers?
A. Ask the IT staff to install a sound card on the presentation computer before the class starts.
B. Explain the video to the class rather than play it.
C. Create presentation slides before the class starts that contain screenshots from the video.
D. Perform a voice-over while the video plays
On the first day of a course, the trainer realizes that a friend is taking the course. Which of the following actions should the trainer take?
A. Proceed with the course; no additional action is required
B. Avoid eye contact during the course
C. Have the friend reschedule their course
D. During introductions inform the students of the situation
During a virtual class session, the trainer is having issues with learners speaking at the same time during a discussion. Which of the following actions should the trainer take?
A. Disable the chat feature to avoid interruptions by learners
B. Review the policy on proper etiquette for online chat
C. Post the lesson online for learners to view
D. Have learners podcast their comments to the instructor
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