An instructor often receives feedback that learners do not feel involved during the course. To improve the presentation, the instructor has decided to incorporate additional opportunities for learners to become involved in the course. Which of the following is the MOST effective change for the instructor to implement?
A. Ask closed-ended questions that will likely provide an opportunity for more in the group to get involved.
B. Ask rhetorical questions to involve the entire group by getting them to think deeply, this practice can add emphasis to what is being discussed.
C. Ask effective, clear, logically sequenced open-ended questions; this will increase learner involvement.
D. Ask questions and allow learners to call out the answer without calling on anyone specific to ensure all are involved.
The MOST important key to setting motivational goals for the classroom is to set the goal:
A. So it is just out of reach of all the learners.
B. So it is reasonably achievable by everybody.
C. Low enough that everyone succeeds.
D. So only the best can achieve it.
Which of the following BEST describes a situation in which it would be acceptable for an instructor to use appropriate colloquialisms, technical terms and acronyms in a classroom setting?
A. When the instructor has polled the participants and all agree that they should be used
B. When the course ware specifies that technical jargon can be used
C. If the instructor had received permission from management
D. When facilitating a subject related to a profession in which the learners are highly familiar with the terms
While giving an overhead presentation the projector being used powers off. Which of the following is the FIRST course of action?
A. Take a break and have technical support address the problem.
B. Lecture from the instructor notes until the next break.
C. Dismiss the class until the projector can be fixed.
D. Have technical support correct the problem immediately during class
An instructor listens to a learner's question and repeats it back to them. This is an example of which of the following?
A. An activity that uses questions to lead learners to the application of knowledge.
B. An active listening technique used in a classroom setting.
C. An activity that encourages learners to ask and answer their own questions.
D. An activity that creates opportunities for learners to contribute to the discussion.
An instructor is preparing to start a class where several learners have arrived late due to bad weather. The general mood of the learners is poor. Which of the following is the BEST way to handle this situation?
A. Use humor that will create a positive mood.
B. Tell the learners that the class will run late that day
C. Have the learners introduce themselves.
D. Proceed with the course material.
Which of the following methods will monitor the learning retention that is occurring during training?
A. Tests
B. Learner's self-assessment and evaluation
C. Initial learner assessment
D. Instructor evaluation form
While facilitating a lab where learners are expected to follow directions, some learners are deviating from the assigned task. Which of the following is the BEST response?
A. Ask learners to come after class and redo the assignment.
B. Redirect the learners who deviated from the directions.
C. Change the pairing of learners to prevent further deviation from assigned tasks.
D. Bring the learners deviation to the attention of the class and make them an example.
An instructor has a class of learners who are required to attend. Most of the learners are not paying attention or participating. Which of the following will increase the level of learner motivation?
A. Explain to the learners that the material is really interesting and they might want to pay attention.
B. Ask the learners if there is something more relevant they would prefer to learn.
C. Explain to the learners the skills they learn by taking this class could lead to career benefits.
D. Explain to the learners that they are only in class for a few days, and to make the best of it.
An instructor is discussing key material for a course when a learner asks a question that will lead to material that the class is not yet prepared for. Which of the following is the BEST course of action for the instructor?
A. Inform the learner that the question can be asked during a break
B. Answer the question as not doing so may cause the learner to be confused.
C. Defer the question and assure the learner that it will be covered later in the course.
D. Inform the learner that the question falls outside of scope and will not be answered.
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