During a computer software training class the projector fails. Which of the following should the instructor do FIRST?
A. Attempt to quickly fix the projector.
B. Move the class to another room.
C. Take a class break and find another projector.
D. Cancel the class and reschedule for a later date.
Several learners in a training class are very motivated to help the instructor and other learners with a project. Other learners in the class seem not motivated to learn about the project. Which of the following can the instructor do to motivate all the learners?
A. Take the non-motivated learners aside and inform them they will fail the course without participation.
B. Add more visual interest to the course to hopefully motivate all the learners
C. Focus on the motivated learners and offer them incentives.
D. Encourage all the learners and pair the motivated learners with the non-motivated learners.
Which of the following is the MOST effective action for improving participation during a questioning session?
A. Call on individuals by name to engage them.
B. Have each learner take turns asking and answering a question.
C. Ask for raised hands if they know the correct answer.
D. Move closer to the participants in order to actively engage them.
When a company provides training for their employees, which category on an evaluation will be MOST beneficial to the instructor?
A. Business results
B. Environment
C. Learning effectiveness
D. Courseware
An instructor receives poor evaluations for a particular class. Which of the following should the instructor do FIRST to improve the performance?
A. Read the comments to gain understanding of the low scores to find specific areas to work on.
B. Re-develop the course from scratch.
C. Practice the course in front of other instructors to receive direct feedback on how to improve.
D. Contact each learner and ask for clarity on their responses.
After teaching a very long block of instruction before lunch, the instructor wants to check how well the learners have learned the material. Which of the following methods is the BEST to accomplish this goal?
A. Have the learners answer review questions about the block of instruction
B. Have each learner recite what was said during the block of instruction
C. Give the learners home work that night and go over it the next day
D. Put the learners in groups to discuss the instruction that was taught.
An instructor is teaching a week long class in a highly technical subject area specific to the contracting company. On the second day, three-fourths of the class is confused. Which of the following is the MOST effective plan for the third day?
A. Create a lab exercise to be performed in groups
B. Create a new presentation using graphics
C. Plan more time for questions on the third day
D. Spend time reviewing the concepts that seemed to cause confusion
An instructor is teaching an advanced topic. A student does not have the prerequisite skills needed for this class and continues to fall behind. The student is visibly frustrated. Which of the following is the MOST appropriate action?
A. Recommend that the prerequisite class be completed prior to returning
B. Assign an advanced student as a partner to help in learning
C. Allow the student to continue with the current course objectives
D. Offer to meet with the student after class for additional assistance
An instructor is conducting a virtual classroom with an international audience and finds that any single method used for delivery of the material leaves about a third of the learners uninvolved. Which of the following is the BEST course of action?
A. Send out a public message to the class asking which method of delivery is working best for the class
B. Send out a private message to each learner asking which method of delivery is working best for them
C. Query for commonalities amongst the learners,
D. Continue to use multiple means of delivery
When presenting a topic, which of the following is the BEST way to establish eye contact to ensure learner interest and participation?
A. Look around the room as to not intimidate any specific learner.
B. Briefly make eye contact with each learner as the instructor moves around the room.
C. Stop and look at each individual for a few seconds to let them know they are important to the class.
D. Avoid contact and focus on the media being used so the learners can do the same.
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