An instructor is hosting an online course with ten learners. Half of the learners have taken online courses before and are familiar with virtual courses. The other half of the class is new to the virtual environment. Which of the following should the instructor do FIRST to help all of the learners understand what is required for the course?
A. Provide a link to the course requirements with a tutorial.
B. Remove the learners from the class and have them return after a general computing course.
C. Email each learner welcoming them to the class and have them introduce themselves.
D. Have the learner's advisors train the learners on the virtual environment.
A contract instructor is delivering a class developed for a company. Learners have stated in the past that the material was confusing, there was not enough depth and the information was out ofdate. In planning for this course, which of the following might be BEST for the instructor to do to maximize the needs of the learners?
A. Use the provided material as a guideline and use additional resources to clarity the course.
B. Present the material as it is written and request the learners inform the company of the quality of the material.
C. Rewrite the course and deliver the newly written material to the class.
D. Request different material be purchased and reviewed before delivery of the upcoming class.
An instructor is teaching a beginner topic. Most of the learners explain that they are already familiar with the course content. Which of the following should the instructor do?
A. Continue the class as planned assuring completion of current course objectives
B. Ask the advanced learners what they would like to cover in the course and then change objectives based on advanced learner's requests.
C. Ask the experienced learners to return for a more advanced course
D. Modify the curriculum as necessary to fulfill student expectations while still meeting course objectives.
Upon answering a learner's question an instructor should then:
A. Review the section that has just been covered
B. Validate that the learner has understood and is ready to continue
C. Proceed to the next section assuming that there are no further questions
D. Elicit further questions from the class as a whole
While the class is working on training modules, the instructor intermittent polls them to determine their pace in relationship to the daily objectives. Which of the following BEST describes what skill the instructor is demonstrating?
A. Determine and apply appropriate motivational strategies for individual learners,
B. Provide assistance for learners to identify and achieve initial, intermediate and terminal objectives.
C. Control the flow and timing of the course based on learner needs ensuring that objectives are covered,
D. Monitor learner comfort level during the use of participatory activities.
Which of the following is an essential technique for holding a learner's attention?
A. Providing a model for professional and interpersonal behavior
B. Using humorous stories to interest learners in the course content
C. Asking open-ended questions and allowing sufficient time for learners to elaborate on their responses
D. Using eye contact to engage learners when making an oral presentation
An instructor is preparing a virtual classroom session covering a computer application. The learners will all be on high bandwidth connections. Which of the following is the BEST method of displaying the application?
A. Create a PDF with screen shots and procedural references and make it available for download.
B. Create video clips to be shown during the class demonstrating functionality.
C. Use the screen sharing function of the virtual classroom software to do the demonstrations.
D. Take screenshots and display them in the presentation.
An instructor is contracted to teach a highly technical on-site course. The instructor walks into a classroom filled with learners from various backgrounds. Which of the following should the instructor do FIRST?
A. Ask each student about their level of knowledge about the content in order to tailor the courseware
B. Incorporate more demonstrations during course delivery to make the content more interesting.
C. Immediately discuss the nature of the situation with the course contact and ask how much of the content should actually be taught
D. Reschedule the class after a skills assessment to better prepare for the class.
During a classroom demonstration that uses a shared desktop program, the computer network becomes unavailable. After several attempts to resolve the issue the network remains unavailable. Which of the following is the BEST option to continue with the demonstration?
A. Have the facilities coordinator provide a projector.
B. Continue with the demonstration with all learners looking at the instructor's screen,
C. Continue the demonstration by explaining what is on the instructor's screen.
D. Postpone the class until the network becomes available.
An instructor evaluates learners using both written and oral exams and multiple choice quizzes. Which of the following should be added for a complete evaluation of each learner?
A. Observations
B. Course evaluations
C. Independent study
D. Uniform testing
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