Which of the following is the BEST example of a probing questioning?
A. Ask a question about a scenario that relates to a subject or process.
B. Ask a general question followed by more detailed questions on a subject or process.
C. Ask a basic question and ask the learner to apply a real world answer.
D. Ask a specific question and then have it redirected to other learners to probe their understanding
An instructor asks an open-ended question to the class. Which of the following BEST describes the skill the instructor is demonstrating?
A. Plan and use a variety of reinforcement techniques during training.
B. Elicit learner feedback on the adequacy of instructor responses.
C. Provide feedback that is specific to learners needs.
D. Create opportunities for learners to contribute to the discussion.
An instructor is beginning a course and wants to measure the level of expertise of the learners. Which of the following is the BEST method for measuring the level of understanding over the course material?
A. Ask the learners about their level of understanding over the course material.
B. Assume that the class has a medium level of understanding over the course material.
C. Deliver a pre-test covering the course objectives.
D. Ask another instructor who has taught the learners before.
An instructor notices that several learners in a virtual classroom have not been actively participating. The learners are still connected to the session. Which of the following would be the FIRST action to re-engage the learners in the class?
A. Send them a private message to make sure they understand the material
B. Survey the class with a question and require a response.
C. Use more visual demonstrations to get the learners interested.
D. Send the class a public message that everyone needs to participate.
A contract instructor is preparing training materials for a corporate client. The corporate client has supplied standardized material, but wishes to tailor it for their particular needs. Which of the following steps would BEST address this situation?
A. Use the standardized material and supply the learners with supplemental visual aids,
B. Modify the standardized materials as necessary to suit the expectations of the corporate client.
C. Use the standardized material and explain how this material will be sufficient to meet their needs
D. Ask the corporate client to supplement the material after the class.
Which of the following would an instructor do with a new class to get the learners involved?
A. Have the learners introduce themselves.
B. Lecture on the topic and then ask questions about the lecture.
C. Have the learners stand around and talk to each other.
D. Give a survey to assess each learner's knowledge.
Which of the following describes a form of feedback with the GREATEST positive impact?
A. Suggestions that focus on procedures versus the concepts
B. Measurable results from summative assessments
C. Specific comments on errors with suggestions on how to improve
D. Comparing learner performance with other learners
A course is two days in length, and has at its core a four-step process. At the end of the first day, learners should be able to effectively demonstrate the first two steps of the model; however, it is clear a number of participants have not yet mastered the second step of the model. The instructor should:
A. Plan to practice the second step of the model at the star of day two
B. Meet individually with the learners who seem to be struggling
C. Only focus on the first two steps of the model
D. Continue with the course as planned on day two
A learner shows up for class dressed inappropriately. Which of the following is the FIRST action the instructor should do?
A. Take the learner aside and inform the learner of the dress code policy.
B. Point out the violation of dress code in front of the other learners.
C. Remove the learner from class until they adhere to the dress code.
D. Give all the learners a break and address the situation with the point of contact
A company is preparing to roll-out a training course on advanced accounting skills. The company has asked a contract instructor to facilitate the course. The instructor has no background in accounting. Which of the following should the instructor do?
A. Ask to team teach the course with an expert
B. Accept the offer contingent upon six weeks of preparation time
C. Decline the offer based on lack of knowledge of accounting principles
D. Accept the offer and learn the content by observing accounting experts
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