An instructor has placed the learners into groups to discuss several topics. When the instructor walked around to monitor the group progress, the learners were off-task. Which of the following contributes MOST frequently to this situation?
A. The learners were disinterested in group discussions about the topics.
B. The learners were neither familiar with nor understood the assigned topics.
C. The learners were not comfortable with the members of the group.
D. The learners were ready for a break and the instructor failed to recognize this.
An instructor notices that the course participants are sluggish, engaging in side conversations and appear somewhat distracted. Which of the following should the instructor do to reengage the learners? (Select TWO).
A. The instructor should give a quiz to see if the learners retained information so far.
B. The instructor should use an energizing activity as a redirector.
C. The instructor should tell the learners why it is important to pay attention at all times
D. The instructor should give the participants a break.
E. The instructor should report their behavior to management
At the end of a class, the instructor provides an online evaluation of the course to the learners. Which of the following is MOST appropriate to put on the evaluation? (Select TWO).
A. Instructor's presentation abilities
B. Accessibility of the facility
C. Technical accuracy of the course material
D. Amount of time the learner studied for the course
E. Job title of the learner
A contract instructor has been hired to teach a course with twelve learners. After surveying the learners it is identified that half of the class is not familiar with the subject being taught. Which of the following should the instructor do to help the entire class achieve success?
A. Contact the training manager for suggestions on how to proceed.
B. Teach to the more experienced learners; the others will catch up.
C. Make the six learners that already know the material wait until the other learners catch up
D. Cancel the class and then divide the class into two difference courses.
An instructor is delivering a course with limited time and has learners with various skill levels. Which of the following would the instructor do to BEST follow up any needs of the learners?
A. Offer fee based consulting for the program
B. Divide the class into groups with similar skill sets
C. Provide additional material on the technology
D. Contract for additional training time
If a class has some slow learners and some fast learners, which of the following is the correct pace in which to present material to the class?
A. To the pace of the slowest learner
B. To the pace of the average learner
C. To the pace of the course suggestions
D. To the pace of the fastest learner
At the end of a class, Internet access becomes unavailable. The client provides an online evaluation form for each class. Each learner is required to fill out an evaluation of the course. Which of the following should the instructor do to fulfill the client's requirements?
A. Contact the IT staff to determine when the Internet connection will be available.
B. Ask the learners to complete the evaluation form after returning to their desks.
C. Submit in the post-class report why evaluations were not complete.
D. Provide paper copies of the online evaluation to the learners.
To illustrate a point, the trainer uses a joke that the class does not understand. Which of the following should the trainer do next?
A. Attempt to save the situation by telling another joke
B. Pretend nothing happened and continue with the lesson
C. Retell the joke explaining its punch line
D. Decide not to use humor in future presentations
An instructor notices a learner is not completing the practice exercise that has been assigned. Which of the following is the BEST way to elicit participation?
A. Ask the non-participating learner how they are doing and if they have any questions.
B. Re-assign the exercise as a group activity.
C. Alter the exercise for the non-participating learner to suit their learning style.
D. Offer a class-wide reward for the completion of the exercise.
For this question, decide whether the action makes it likely or unlikely that a trainer will achieve the goal. Select the BEST statement that explains why the action is likely or unlikely to accomplish the goal. GOAL: To facilitate the learning process for a group of learners in a training class who are falling behind the more advanced learners
ACTION: The trainer asks the more advanced learners to tutor the less advanced learners during the last part of each class.
A. Likely, because the more advanced learners will feel flattered by being asked to act as tutors.
B. Likely, because the less advanced learners will respond positively to peer tutoring.
C. Unlikely, because the more advanced learners might not have any teaching experience.
D. Unlikely, because instructional time will be reduced for the less advanced learners.
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