Salesforce Salesforce Certifications ADVANCED-ADMINISTRATOR Questions & Answers

• Question 441:

  Users have been given Read/Write access to product support cases through criteria-based sharing rules. A user's profile only has read permission for cases.What can the user expect regarding their ability to edit product support cases?

  A. The user will only be able to edit the cases that they created.

  B. The user will be able to edit product support cases.

  C. The user will only be able to edit cases manually shared with them.

  D. The user will not be able to edit product support cases.

  Correct Answer: D

• Question 442:

  An administrator wants to allow users who are creating leads to have access to the Find Duplicates button. What lead object-level permission will the administrator need to provide these users?

  A. Merge

  B. View All

  C. Read and Edit

  D. Delete

  Correct Answer: B

• Question 443:

  The support manager at Universal Containers wants a dashboard that shows the number of cases that remain open as of 5:00 p.m. each day.What type of report should be used in the dashboard component?

  A. Report based on a reporting snapshot that runs daily at 5:00 p.m.

  B. Standard case lifecycle report where unit equals business hours

  C. Custom summary report where unit equals business hours

  D. Report based on custom report type using cases and business hours.

  Correct Answer: A

• Question 444:

  When a lookup relationship is created between two objects, which three options can the administrator select to help manage situations when a lookup record is deleted? Choose three answers.

  A. Prompt the user to enter another record to resolve the lookup relationship.

  B. Do not allow deletion of a lookup record that is part of a lookup relationship.

  C. Notify the record owner.

  D. Delete the related record also.

  E. Clear the value of the lookup field.

  Correct Answer: BDE

• Question 445:

  Universal Containers wants customers who buy the Freight Container product to be billed in monthly installments. How should an administrator meet this requirement?

  A. Create custom fields on the product.

  B. Create a default revenue schedule on the product.

  C. Create a workflow rule on the product.

  D. Create a default quantity schedule on the product

  Correct Answer: B

• Question 446:

  Which three features are supported in delegated administration?

  A. Create and edit users

  B. Manage custom objects

  C. Unlock Communities users

  D. Set org-wide sharing defaults

  E. Unlock non-Communities users

  Correct Answer: ABC

  Reference: https://help.salesforce.com/articleView?id=000326132andtype=1andmode=1

• Question 447:

  An administrator has created content types for Salesforce CRM Content and has been asked to restrict the content types that are m a library. How can an administrator meet this requirement? Choose two answers.

  A. Add the default content type to the Selected Content Types list.

  B. Add the Related Content related list to the page layout for the associated object.

  C. Add members to the library who are users or members of public groups.

  D. Select the "Restrict the content types available in the library" checkbox.

  Correct Answer: BC

  Reference: https://help.salesforce.com/articleView?id=content_initialsetup.htmandtype=5

• Question 448:

  After an administrator has refreshed a sandbox, what behavior should users expect to see in the sandbox?

  A. All new data since the last refresh will be added to the existing information in the sandbox

  B. Metadata changes since the last refresh will be added to the existing information m the sandbox

  C. Users in the sandbox that do not exist in production will no longer exist in the sandbox.

  D. Users in production will now be able to receive emails sent out from the sandbox.

  Correct Answer: B

  Refreshing a sandbox updates the sandbox's metadata from its source org. If the sandbox is a clone or if it uses a sandbox template, the refresh process updates the org's data in addition to its metadata. Reference: https://help.salesforce.com/articleView?id=sf.data_sandbox_refresh.htmandtype=5

• Question 449:

  Universal Containers has setup a picklist dependency between Region and Zone on the Account object. The sales manager has requested that when a user selects a region a zone must also be selected. How can this be achieved?

  A. Make the Zone field required on the page layout.

  B. Create a validation rule using ISPICKVAL().

  C. Set the default values for both picklist fields.

  D. Make both picklist fields required on the field level.

  Correct Answer: B

• Question 450:

  An administrator notices that there are two account records in the system with the same name. A contact record with the same name is associated with each account. Using the salesforce Merge Feature, what steps steps should be taken to merge these accounts?

  A. Merge the duplicate contacts, and then merge the duplicate accounts.

  B. Merge the duplicate accounts, and then merge the duplicate contacts.

  C. Merge the duplicate accounts, and then the duplicate contacts will be merged automatically.

  D. Merge the duplicate accounts, and check the that optionally merges the duplicate contacts.

  Correct Answer: B