Apple Apple Certifications APPLE-DEVICE-SUPPORT Questions & Answers

• Question 111:

  Scenario

  You have an iPhone and iPad device. You bought five new App Store apps on your iPhone. but you also want to use these apps on your iPad.

  How can you configure your iPad to automatically download and install the App Store apps you bought on your iPhone?

  A. In Settings, tap App Store and tap to turn on App Downloads.

  B. In the iTunes Store, tap Settings and tap to turn on Automatic Downloads.

  C. In the App Store, tap Settings and tap to turn on App Downloads.

  D. In Settings, tap General > Software Update > Automatic Updates.

  Correct Answer: A

• Question 112:

  Which setting should you check to find out if ACME manages her iPhone?

  A. Privacy and Security > Device Management

  B. Control Center > Device Profile

  C. General > Software Update

  D. General > VPN and Device Management

  E. General > Profile and Device Management

  Correct Answer: E

  Explanation: This is the correct setting to check if an iPhone is managed by an organization, such as ACME. A profile is a file that contains settings and policies that can be installed on an iPhone to control its features and behavior. A profile can be installed by an organization to manage the device remotely, or by the user to customize the device. A profile can also indicate that the device is supervised, which means that the organization has more control over the device and can apply extra restrictions. To see if an iPhone has a profile installed, go to Settings > General > Profile and Device Management. If there is no profile, this section will not appear. If there is a profile, tap on it to see what type of changes are made. To learn more about the features changed for your specific organization, ask your administrator whether these settings are enforced. References: Delete unknown configuration profiles from your iPhone or iPad, Get started with a supervised iPhone or iPad, See who has access to your iPhone or iPad, How to check if an iPhone is locked or unlocked

• Question 113:

  Scenario

  ACME, Inc. suffered a power loss while you were upgrading to a major version of macOS on your Mac Studio. The Mac now shows only a black screen. You tried to revive the computer using Apple Configurator for Mac, but the revive was unsuccessful. Which Apple Configurator action should you try next on your Mac Studio?

  A. Erase All Content and Settings

  B. Update

  C. Revive Device

  D. Prepare

  E. Restore

  Correct Answer: E

  Explanation: If a revive is unsuccessful, you can use Apple Configurator to restore the Mac. A restore updates the firmware, updates recoveryOS to the latest version, and erases and installs the latest version of macOS on your internal storage. When this process is complete, any data on any internal volumes is unrecoverable. You must restore the firmware and erase the internal flash storage if reviving the firmware is unsuccessful or if you can't start the Mac from the startup volume or the recoveryOS. References: Revive or restore a Mac with Apple silicon using Apple Configurator - Apple Support

• Question 114:

  Which screen indicates that iPhone is in recovery mode and ready to be updated or restored?

  

  

  A. Option A

  B. Option B

  C. Option C

  D. Option D

  Correct Answer: C

  Explanation: Option C shows the screen that indicates that iPhone is in recovery mode and ready to be updated or restored. This screen displays a cable and a computer icon, which means that you need to connect your iPhone to your computer and use iTunes or Finder to update or restore your device. This screen appears when you put your iPhone in recovery mode using the appropriate button combination for your model1. The other options show different screens that are not related to recovery mode. Option A shows the screen that appears when you turn on your iPhone and it is loading the software. Option B shows the screen that appears when you set up your iPhone for the first time or after a factory reset. Option D shows the screen that appears when you turn off your iPhone. References: If you can't update or restore your iPhone or iPod touch, Apple Support.

• Question 115:

  Select two.

  What methods can you use to lock notes in the Notes app?

  A. Custom Notes Password

  B. PIN

  C. Apple ID password

  D. Mac Login Password

  E. Face ID

  Correct Answer: AE

  Explanation: In the Notes app, you can lock notes to protect your sensitive information. You can access your locked notes using your device passcode or a custom password. If you have multiple Notes accounts, you choose the locking method for each account (for example, your iCloud account). You can also use Face ID or Touch ID to access your locked notes, if you enable this option in the settings. To lock notes with a custom password, you need to go to Settings > Notes > Password, choose an account, and tap Use Custom Password. To lock notes with Face ID, you need to go to Settings > Notes > Password, choose an account, and turn on Face ID. To lock or unlock a note, you need to tap the More button and then tap the Lock icon. You can also lock or unlock all notes in the Notes app by tapping the Lock icon in the bottom toolbar. References: Lock your notes on iPhone - Apple Support, How to Lock Your Secrets in the Notes App (and Why You Should) - Lifehacker

• Question 116:

  Which macOS resource displays the status of network interfaces in a dynamic list?

  A. VPN settings

  B. Network settings

  C. Internet Accounts settings

  D. Wireless Diagnostics

  Correct Answer: B

  Explanation: Network settings is the macOS resource that displays the status of network interfaces in a dynamic list. You can access Network settings from System Preferences > Network, or by clicking the network icon in the menu bar and choosing Open Network Preferences. Network settings shows you the available network interfaces, such as Wi-Fi, Ethernet, Bluetooth, etc., and their connection status, IP address, DNS server, and other information. You can also use Network settings to configure, enable, disable, or troubleshoot your network connections. References: = Apple Device Support Exam Prep Guide, page 11; Apple - Support - Manuals, macOS User Guide, Network preferences.

• Question 117:

  Which option can you access to view the current activity of Apple Configurator for Mac?

  A. Double-click the device and select Activity.

  B. From the Apple Configurator menu bar, choose Window > Activity.

  C. From the Apple Configurator menu, choose View Activity.

  Correct Answer: B

  Explanation: To view the current activity of Apple Configurator for Mac, you can access the Activity window from the menu bar. The Activity window shows you the background tasks that Apple Configurator is performing, such as downloading software updates, preparing devices, or installing profiles. You can also pause, resume, or cancel any activity from this window1. The other options, double-clicking the device and selecting Activity, or choosing View Activity from the Apple Configurator menu, are not valid ways to access the Activity window. References: 1 View log messages and activity in Apple Configurator - Apple Support

• Question 118:

  How should you schedule an email to send in Mail on iPhone?

  A. Tap Settings > Mail > Schedule and configure the send date and time.

  B. Touch and hold the mail body and configure the send date and time.

  C. Touch and hold the send button and set the send date and time.

  D. Tap the calendar icon in the mail menu bar and configure the send date and time.

  Correct Answer: C

  Explanation: This is the correct way to schedule an email in the Mail app on iPhone, as introduced in iOS 16. You can compose your email as usual, and then long-press the send button (an upward arrow) to see the options for scheduling. You can choose from the suggested times, or tap "Send Later" to set a custom date and time. The scheduled email will appear in a separate mailbox called "Send Later", where you can view or delete it. The email will be sent automatically at the scheduled time, as long as your iPhone is on. References: How to Schedule Emails on Your iPhone - How-To Geek, Schedule an Email in Apple Mail on Your iPhone (iOS 16), How to schedule emails on iPhone, iPad, and Mac to send later, How to Schedule Email in the Mail App on iPhone - Guiding Tech, How to Schedule Emails on an iPhone - groovyPost

• Question 119:

  Which tool should you use to determine if an app is causing your Mac to be sluggish or unresponsive?

  A. Console

  B. Disk Utility

  C. System Information

  D. Activity Monitor

  Correct Answer: D

  Explanation: This is the correct answer because Activity Monitor is a built-in macOS utility that allows you to see how much CPU, memory, disk, and network resources are being used by each app and process on your Mac. You can use Activity Monitor to identify and quit apps that are consuming a large percentage of your CPU or memory, or that are not responding. This can help you improve the performance and responsiveness of your Mac. To launch Activity Monitor, you can use Spotlight (Command+Spacebar) and search for it, or find it under Applications > Utilities. You can sort the apps and processes by clicking on the column headers, such as "% CPU" or "Memory". You can also use the search field to filter the list by name. To quit an app or process, select it and click on the "X" button at the top of the window. You can also use the View menu to see more information about the app or process, such as its open files and ports, its memory usage, or its energy impact. References: How to See Which Program Is Using All Your CPU on Mac, If your Mac runs slowly - Apple Support, How to Fix Crashing Apps on a Mac - How-To Geek

• Question 120:

  What is the feature that allows you to share your screen in Facetime?

  A. Continuity Camera

  B. Stage Manager

  C. Sidecar

  D. Shareplay

  Correct Answer: D

  Explanation: Shareplay is the feature that allows you to share your screen in Facetime. It is a new feature introduced in iOS 15 and macOS Monterey that lets you watch, listen, and play together with your friends and family over FaceTime. You can share your screen to show apps, webpages, photos, and more, while seeing and hearing the reactions of others on the call. You can also stream online content from supported apps, such as Apple TV, Disney+, and Spotify, and control the playback and volume for everyone. Shareplay works across iPhone, iPad, Mac, and Apple TV, and you can join or leave the session at any time. To use Shareplay, you need to have a device that meets the minimum system requirements, an Apple ID, and a Wi-Fi or cellular connection. References: SharePlay - Apple, Share your screen in FaceTime on your iPhone or iPad - Apple Support