IBM Certification is Cloud & Smarter Infrastructure C9560-659 Questions & Answers

• Question 51:

  Requests from the Service Catalog are often processed by which related process?

  A. Service DeskProcess

  B. Request Fulfillment Process

  C. Service Provisioning Process

  D. Service Level Management Process

  Correct Answer: B

• Question 52:

  Which statement is true regarding Work Type settings?

  A. Start and Complete Status are mandatory fields to create a work type.

  B. Work types can be defined Work Order, Change, Release, and Process Request record types.

  C. In order for Work Type settings to be available a restart of the MXServer application server is required.

  D. To access Work Type settings go to Administration> Organizations, find the desired Organization then Select Action> Labor Options > Work Type.

  Correct Answer: C

• Question 53:

  What are three valid outcomes of the IT Asset Management process? (Choose three.)

  A. Controlling the changes to the asset

  B. Eliminating exposure to risks relating to IT assets

  C. Governing assets to drive the right trade-offs in investments and usage of assets

  D. Providing accurate and timely information about technology assets and their configuration

  E. Providing assets in an accurate and timely manner to supply, movement, or other requests

  F. Managing IT assets in compliance with legal, industry, and corporate standards and requirements

  Correct Answer: CEF

• Question 54:

  What is the difference between an Actual Configuration Item and a Configuration Item (CI)?

  A. There maybe an active Change created against the CI.

  B. There must be an active Change created against the CI.

  C. There may be an active Change created against the Actual CI.

  D. There must be an active Change created against the Actual CI.

  Correct Answer: A

• Question 55:

  Where are the IBM SmartCloud Control Desk log files located?

  A. \ibm\smp\logs

  B. \ibm\smp\maximo\tools\maximo

  C. /profiles/ctgAppSrv01/logs/M/Server

  D. /profiles/ctgAppSrv01/profiles/ctgDmgr01/logs

  Correct Answer: C

• Question 56:

  After an organization is created using the Quick Configuration application, what additional data must be created in the Organizations application?

  A. Users

  B. Locations

  C. Work Type

  D. Classifications

  Correct Answer: C

• Question 57:

  What are three types of IBM SmartCloud Control Desk offerings? (Choose three.)

  A. Action

  B. Descriptive

  C. Work Order

  D. Work Request

  E. Service Catalog

  F. Service Request

  Correct Answer: ABF

• Question 58:

  When creating a migration package definition, what are two required attributes? (Choose two.)

  A. Type

  B. Change Role

  C. Migration Group

  D. Compiled Source

  E. Processing Action

  Correct Answer: AE

• Question 59:

  What is the IBM SmartCloud Control Desk (SCCD) application server used for?

  A. To apply SCCD fix packs

  B. To generate SCCD EAR files

  C. To provide a SCCD runtime environment

  D. To customize Maximo Business Object Java code

  Correct Answer: C

• Question 60:

  What is the purpose of domains within IBM SmartCloud Control Desk?

  A. To allow global searches across areas of an organization

  B. To specify ownership of a set of objects within the product

  C. To separate configuration items and assets into geographical areas

  D. To maintain a value list that can be used in fields within the product

  Correct Answer: D