Which of the following elements can be used in Smartforms? Note: There are 3 correct answers to this question.
A. Text Input, Description, Picker, Status
B. Text Input, Picker, Status, Series
C. Text Input, Status, Series, Formula
D. Text Input, Picker, Series, Attachment
E. Picker, Status, Series, Number Input
What options does a technician have to record travel time against an activity in the SAP Field Service Management mobile app? Note: There are 3 correct answers to this question.
A. From the Equipment menu after checkout
B. From the activity record after the workflow step is set to Finished
C. From the Efforts menu by selecting the activity object type
D. From the Home page menu by creating a manual entry
E. From the activity menu by creating a manual entry
How do you activate the integrated checkout feature in the SAP Field Service Management mobile app? Note: There are 3 correct answers to this question.
A. Create custom business rules.
B. Activate permissions.
C. Enable company settings.
D. Configure checkout workflow steps.
E. Adjust cloud account settings.
The field technician needs to visit a customer for regular maintenance of all their printers. For each printer, the same type of data needs to be captured in the Smartform. What Smartform element is used to create such a functionality?
A. Series
B. Picker
C. Attachments
D. Drop-down list
Which of the following are data object types that you can maintain in the Master Data module? Note: There are 3 correct answers to this question.
A. Item
B. Service call
C. Service contract
D. Smartform
E. Equipment
The dispatcher drags and drops a service call onto a technician's schedule on the planning board. What must happen next to allow the technician to sync and view the assigned service call on the mobile app?
A. The technician must release the assignment.
B. The technician must approve the assignment.
C. The dispatcher must release the assignment.
D. The dispatcher must approve the assignment.
Which advanced settings can you use to create a dashboard? Note: There are 2 correct answers to this question.
A. Data transfer object (DTO)
B. Object type
C. Sample chart
D. Query
Which objects can be synchronized and viewed on the mobile app?
A. Project, Skills, Service Call
B. Activity, Project, Opportunities
C. Activity, Business Partner, Skills
D. Activity, Service Call, Quotations
Your customer has integrated SAP Field Service Management with SAP S/4HANA. How can they achieve a working service process flow?
A. Create the service request in SAP Field Service Management, dispatch and execute in SAP Field Service Management, and then send the service confirmations to SAP S/4HANA.
B. Create the service request in SAP Field Service Management, dispatch and execute in SAP S/4HANA, and then send the service confirmations to SAP Field Service Management.
C. Create the service request in SAP S/4HANA, dispatch and execute in SAP Field Service Management, and then send service confirmations to SAP S/4HANA.
D. Create the service request in SAP S/4HANA, dispatch and execute in SAP S/4HANA, and then send service confirmations to SAP Field Service Management.
As an administrator, which actions can you take on the Time and Material journal tab? Note: There are 3 correct answers to this question.
A. Release
B. Delete
C. Approve
D. Close
E. Review
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