Salesforce Salesforce Certifications COMMUNITY-CLOUD-CONSULTANT Questions & Answers

• Question 21:

  Northern Trail Outfitters is planning to launch a Community for their partners. Partner Sales Managers need to view Partner Sales Rep records. What is the most efficient way for the Salesforce Admin to fulfil this requirement?

  A. Provide Super User Access to Partner Sales Reps

  B. Set the number of partner roles to two

  C. Create a criteria-based Sharing Rule

  D. Enable the Partner Sales Manager as Super Admin

  Correct Answer: B

• Question 22:

  Universal Containers Community Manager needs to set up Reputation. Which two tasks should the Community Manager perform to meet this requirement? Choose 2 answers

  A. Create a custom Lightning component for Reputation and add it to the home page

  B. Configure Reputation points and levels in the Community Management console

  C. Enable Reputation in the Community

  D. Add the Reputation Leaderboard component to a page in the Community

  E. Add a Visualforce Reputation Leaderboard component

  Correct Answer: BC

• Question 23:

  Universal Containers has recently launched a Lightning Community for customers and partners. Internal teams have created Knowledge articles about company products and partner onboarding. How should the Community Cloud consultant assign Topics so articles can be found easily on the Community.

  Select one or more of the following: A. Assign articles directly to Navigational Topics

  B. Assign Data categories to Chatter profiles and map to Topics

  C. Assign Topic categories to articles

  D. Assign Data categories to articles and map to Topics

  Correct Answer: D

• Question 24:

  Universal Containers (UC) tracks customers in its Salesforce org as Contacts. UC plans to on-board a select set of existing customers to the UC community, without the need for users to self register. How should a Community Cloud consultant accomplish this task?

  Select one or more of the following:

  A. Use data loader to export contacts and insert as Community users

  B. Use the Data Import Wizard to create users from contacts

  C. Enable Person Accounts and set the accounts as Community users

  D. Use the Salesforce Community user API to create users from contacts

  Correct Answer: C

• Question 25:

  Northern Trail Outfitters is launching a Community using the Customer Service (Napili) Template. They need to add gamification to their website. The following requirements must be met:

  -Use the Standard Component on the home page.

  -Logged-in users should be able to see their rank.

  -Show the top five Community users in the leaderboard.

  Which three steps should a Salesforce Admin take to fulfill these requirements?

  Choose 3 answers.

  A. Select the Show User Rank checkbox for the component in the property editor.

  B. Enable setup and display of the Reputation Levels option and configure Reputation in Community Management.

  C. Set the number of users to 5 in the property editor for the component.

  D. Drag the Reputation Leaderboard Component to the Community page in Community Management.

  E. Drag the Reputation Leaderboard Component to the Community page in Site.com.

  Correct Answer: ABC

• Question 26:

  A salesforce admin at Universal Containers notices that a large number of unauthenticated users are accessing Community pages built using Force.com sites. Their org is on the Salesforce Enterprise Edition. What is the maximum number of monthly page views allowed?

  A. 500,000

  B. 300,000

  C. 1,000,000

  D. 100,000

  Correct Answer: A

• Question 27:

  niversal Containers (UC) is implementing a Customer Community which will have thousands of Accounts with tens of thousands of Community users (Contacts). UC wants to ensure that all Customer Community licensed users are able to access the assets tied to their Accounts. Which action should the Salesforce administrator take when setting up asset sharing to ensure that Community users can see their account assets?

  Select one or more of the following:

  A. Create a sharing rule for each accounts

  B. Use Apex managed sharing to grant access to the Community users

  C. Implement the role hierarchy on the Customer Community

  D. Set up a sharing set that references the Account ID on the asset

  Correct Answer: D

• Question 28:

  Universal Containers uses Community to grant customers secure access to their accounts, orders, and invoices. All customers are on a Customer Community License. Universal Containers needs to grant a subset of their customers, known as affiliates, access to other customer Accounts. How should a Salesforce Admin fulfill these requirements?

  A. Leverage the Account team to grant affiliates access to the Account.

  B. Use Apex without sharing to control affiliates' access to the Account.

  C. Create a public group for affiliates and grant Account access using sharing rules.

  D. Add a Sharing Set on the Account associated to the Affiliate profile.

  Correct Answer: C

• Question 29:

  The Universal Containers marketing department has approved a digital experience concept. The CTO has

  specified that all pages must always load within two seconds and be supported by older browsers.

  What underlying Community infrastructure should the Community Cloud consultant utilise to build the

  Community?

  Select one or more of the following:

  A. Tabs + Visualforce Community

  B. Salesforce Sites

  C. Koa or Kokua Community template

  D. Lightning Community

  Correct Answer: A

• Question 30:

  Universal Containers has created a new LightningCommunity in the sandbox using the partner central template. The partner Community is built using standard Lightning components, custom Lightning components, and object pages. What should the admin use to migrate changes from sandbox to production?

  Select one or more of the following: A. Metadata AP

  B. Force.com IDE

  C. Template export

  D. Change sets

  Correct Answer: D