Which two actions should the Salesforce Admin take to meet these requirements?
Universal Containers is launching a support Community with the following requirements:
The Community will be launched on the existing Salesforce org leveraged by the internal support team.
The Napili template must be used.
The following support channels need to be provided on the Community: Live Chat, Click to Call, and Case
Creation Form.
They have 50 Salesforce Live Agent Licenses provisioned in their org.
A. Enable Live Agent in Community Settings.
B. Add a custom Live Agent Lightning component.
C. Set up Live Agent in Community Management.
D. Configure Live Agent in the Salesforce org.
Universal Containers needs their channel partners to collaborate on Opportunities within their new partner Community based on the Customer Service Template.
What is the recommended way to accomplish this task?
A. Create a page layout for leads and assign it to those profiles that have access to the Community.
B. Create a Detail page for invoices and add the page as a Navigation Menu item.
C. Create a Visualforce page for Opportunities and add the page as a Navigation Menu item.
D. Add Opportunities as a Salesforce Object in the Navigation Menu.
A Salesforce ISV partner is creating a Lightning Bolt Solution for a healthcare use case.
What should the Community Cloud consultant use to distribute the Lightning Bolt solution?
A. Managed Package
B. Metadata API
C. Change Set
D. Unmanaged Package
Universal Condiments want to recognize active and respected Community Members with special Community types post on the reputation points that they are acquiring through their interactions within the Community.
What feature is a good fit for Universal Condiments requirement?
A. Reputation Types
B. Reputation Categories
C. Reputation Groups
D. Reputation Levels E. Reputation Ranks
Northern Trail Outfitters uses Salesforce internally and needs to launch a Community for their customers.
Northern Trail Outfitters works with a survey partner and needs to extend that capability to the Community users. Northern Trail Outfitters works with an electronic signature partner and needs to extend that capability to the Community users. This Community needs to be built with the Napili template. All integrations must be mobile- first. Both partners have Community Lightning Components available.
What should a Salesforce Admin do to accomplish this task?
A. Design and develop an API -level integration with the survey and electronic signature partners and make it available for Community users
B. Install and configure the Community Lightning Components for surveys and electronic signatures available from the two partners
C. Install and configure the non-Lightning Components for surveys and electronic signatures available from the partners
D. Design and develop custom Community Lightning Components for surveys and electronic signatures
What is the first step the Salesforce Admin must complete to set up the partner users?
Universal Containers has a community for their partners. They would like to add a new partner company and grant their users access to the Community.
A. Create a partner profile for the company.
B. Add partner contacts to the Community as members.
C. Create the account and enable it as a partner account.
D. Allow partner users to self -register and gain access.
Universal Containers' Community is built on the Napili template. The community lets members access their Account page. The project manager needs to customize the Account record detail page and only show the record details.
What two things should the Salesforce Admin do to perform this task in Community Builder? Choose 2 answers.
A. Add a page variation to Account detail page, add the record detail component, set the page variation as Active, and publish.
B. Edit the Account record detail page, remove the components NOT needed, and publish.
C. Make a copy of the Account detail object, remove the components NOT needed, and publish.
D. Create a standard page, add the Account record detail component, and publish.
When allowing external users to Create and Edit reports, what important step must your complete first?
A. Enable Read and Write to Reports on the Community Profile
B. Enable the Enhanced Sharing Model
C. Create a Permission Set with Create and Edit reports checked so that you can manage which users within the Community are able to create Reports
D. Share each Report and Dashboard Folder required with the respective community profiles?
E. Ensure that Create and Edit reports in checked on the Community Profile
Universal Containers (UC) is launching a Partner Community for its resellers who have access to leads, opportunities, and dashboards. UC has the following requirements to support their partners during the sales cycle:
-
UC can engage with partners during the sales cycle
-
UC can have internal only discussions
- The channel manager can bring any UC employee to the discussion
-UC employees might have access to the partner community
How should a Salesforce administrator fulfil these requirements?
Select one or more of the following:
A. Leverage the opportunity feed and group record layout access control
B. Leverage private groups and record sharing the access control
C. Leverage unlisted groups and record sharing for access control
D. Leverage the opportunity feed and manual shares for access control
Universal Containers is building a Lightning Community. A few Community pages have numerous Lightning Components which are taking longer to display.
Which step should be taken to improve display time performance of the pages? Select one or more of the following:
A. Enable Progressive Rendering
B. Turn on server-side Caching
C. Enable On-Demand Rendering
D. Turn on client-side Caching
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