Universal Containers sets up and publishes a Community.
What three things should a Salesforce Admin do to log into the Community and validate the Community features? Choose 3 answers.
A. Choose Login to the Community as a User from the contact record in Salesforce.
B. Select the Community from the global header as an internal user.
C. Preview the Community as a specific Community user in the preview mode of the Community builder.
D. Log in as a customer to the Community with a Test customer login.
E. Select a Customer user record and select the Login option.
Universal Containers needs to use their corporate portal to authenticate Community users, allowing users access to the Community after they have successfully logged into the Portal.
What should the Salesforce Admin do in the Communities to support this login requirement?
A. Add Social-Sign-on to allow users to log in from the Portal without signing into the Community.
B. Enable Guest User access in Communities to support seamless access to Communities from the Portal.
C. Configure Single Sign-on in Salesforce and reuse the federated authentication providers in the Community.
D. Enable Community login support for employees in the Portal configuration.
Northern Trail Outfitters is launching a Community with the following requirements:
Branding requirement is limited to the company logo.
Community should be available on desktop. Mobile responsive is not needed. Community users should
have access to reports and dashboards. Community users should be able to view their invoices, which are
saved as external objects in Salesforce.
Which template should the Salesforce Admin use to build this Community?
A. Salesforce Tabs + Visualforce Template
B. Aloha Template
C. Kokua Template
D. Napili Template
Universal Containers needs to build a partner community that supports multiple business units by providing the following abilities:
Each business unit can only collaborate with its partner network. Partners only see Knowledge articles and content specific to their business unit. Some business units allow partners to raise support cases. Some partners work with multiple business units.
How should a Salesforce Admin meet these requirements?
A. Build a Community for each business unit and assign partners to the relevant Communities
B. Build one Community and allow the partner profiles to be assigned based on the business unit
C. Build one Community and segment partner visibility by turning off Community User Visibility
D. Build a Community for each business unit and allow partners to have separate login credentials
Universal Containers (UC) has rolled out a Customer Community where customers can ask and answer questions. UC wants to ensure that customer questions are answered in a timely manner.
How can the Administrator meet this requirement?
Select one or more of the following:
A. Enable Knowledge and Articles
B. Enable Entitlement and Milestone
C. Enable Case Escalation rules
D. Enable question-to-case functionality
The Universal Containers research lab is publishing its latest research into knowledge articles assigned to the data category "Container Best Practices." The community manager wants to make sure that all these articles show up for Community users in the topic area of "Tips and Techniques."
How should the administrator ensure this happens?
Select one or more of the following:
A. Create a "Tips and Techniques" knowledge category and ask the lab to reassign their articles
B. Create a workflow rule that assigns the "Tips and Techniques" topic to all knowledge of articles in that category
C. Ask the lab to assign this topic to all articles as part of their quality control process before publishing
D. Set up automatic topic assignment and map the "Container Best Practices" category to the "Tips and Techniques" topic
Universal containers (UC) wants to make sure its brand is applied to the Chatter notification emails sent to users from the Community.
Which three aspects can UC customise on these types of emails? Choose 3 answers
Select one or more of the following: A. Sender's email address
B. Logo
C. Email format
D. Fonts
E. Footer text
You have created a custom object to list all upcoming company events, including speaker bio's and
location and now wish to expose this publicly on your Customer Community.
How are you are able to edit the public access settings? [Select Two]
A. Go into the Community Page Manager and update the Page Access control to Public
B. Go into the Setup Menu >> Profiles >> edit the object settings on the guest community profile
C. Add the sample code provided on help.salesforce.com to the head markup and add the object name you want to expose publicly
D. Install the Community Object Permissions Manager from the AppExchange for advanced data sharing options
E. Go into the Community Manager and select the objects that are available publicly
F. Go into the Community Builder and navigate to settings and click on the hyperlink to the Guest User Profile
You have heard that one way to maximize your Community Engagement level is to leverage Community Reputation. After having a coffee and a biscuit you think this is a brilliant idea for your community and want to enable it right away, where do you navigate to?
A. Setup >> Community Settings > Enable Setup and Display of Reputation Levels
B. Setup >> All Communities > Builder > Administration > Preferences > Enable Setup and Display of Reputation Levels
C. Setup >> All Communities > Builder > Reputation > Enable Setup and Display of Reputation Levels
D. Setup >> All Communities > Manage > Administration > Preferences > Enable Setup and Display of Reputation Levels
An organisation's administrator is tasked with setting up and configuring Reputation within a new community. Per the provided requirements, there should be 5 (five) total reputation levels and the point range of the highest level must start at 5001 points.
Which three tasks must occur in order to successfully deploy Reputation, per the requirements?
A. Provide a custom name for each reputation level
B. Upload a badge image for each reputation level
C. Remove and add reputation levels as required
D. Enable setup and display of reputation levels
E. Configuration point ranges for the levels
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