Company X has created a community and wishes to change the branding to match their website. Which 3 actions could they take.
A. Import the company logo and a custom color palette will be generated
B. Use custom CSS
C. Link to an external website and the CSS will be automatically generated
D. Use HEX values within the color swatch
Universal Containers creates a Napili template -based Community for their customers. Due to the
company's large knowledge base, the VP of Support is concerned about showing a long list of articles to
members when they select a Topic.
The list must only contain ten articles.
Which standard functionality should a Community Manager use to accomplish this task?
A. Set the Number of Articles property inside the Page Editor.
B. Add the Top Articles component inside the Community Builder.
C. Update Knowledge Settings inside Setup.
D. Make sure Top Articles for Topics is enabled in Community Management.
Universal Containers needs to create a Community that meets the following requirements:
-
Self-Service Support Community, in which customer and partner users are community members
-
Partner users help Universal Containers by adding or resolving cases for their customers within the Community
-
Partner users need access to some standard objects except Leads, Campaigns and Opportunity Objects
-
Partners use Chatter and the Case Feed to communicate with the Universal Containers team and customers
Which licence type should a Salesforce Administrator use for these Partner users?
Select one or more of the following:
A. Customer Community Plus licence
B. Partner Community licence
C. Employee Community licence
D. Customer Community licence
Regional Containers have recently launched their Employee Community which is based off Tabs + Visualforce. As the administrator you have been asked in the team meeting about the best way to access the Community using iOS and Android devices, what do you recommend?
A. Android users should download the Salesforce1 app and access the community through the Salesforce1 switcher. iOS users should navigate to the Community URL via the browser as this feature is not support in the Android version of Salesforce1
B. Navigate to the community URL in the browser and a mobile experience will be automatically rendered
C. All users should access a Visualforce + Tabs community via a Desktop browser only
D. Android and iOS users should download the Salesforce1 app and access the community through the Salesforce1 switcher
E. IOS users should download the Salesforce1 app and access the community through the Salesforce1 switcher. Android users should navigate to the Community URL via the browser as this feature is not support in the Android version of Salesforce1
Universal Containers builds a Community to expose Leads and Opportunities to their resellers. They have a team Of Channel Managers who manage the partner accounts. Universal Containers wants each Channel Manager to be able to:
1.
Grant Or remove employees access to the partner account.
2.
Specify the access level (Read, Read-Write).
3.
Add or remove a group of employees to the partner account.
4.
Manage their Own group Of employees.
How should the Salesforce Admin fulfill this requirement?
A. Leverage manual shares.
B. Leverage Account Teams.
C. Leverage public groups.
D. Leverage sharing rules.
Your organisation wishes to create a Partner Community which has the potential very quickly grow in user count, how many users should you plan to limit your community to avoid performance degradation?
A. 5,000,000
B. 10,000,000
C. 2,000,000
D. 1,000,000
E. 50,000,000
Universal Containers builds a Partner Community for their dealers. They set up the partner account with two roles to represent sales employees and their managers. After going live, the dealerships inform Universal Containers that they need a CEO type of access for specific users who need to access all of the data on the partner account. How should the Salesforce Admin fulfil this requirement?
A. Promote the CEO partner user to delegated admin on the partner account
B. Assign Super User access to the CEO partner user on the Contact page
C. Add a third role to the partner account hierarchy for the CEO partner user
D. Make the CEO partner user the owner of the partner account
Universal containers has knowledge articles visible in their customer community for all users. The salesforce Admin creates and publishes a new article, but the article is NOT visible. What should the Salesforce Admin do to make this article visible in the Community?
A. Create the article in the Community Management console
B. Publish the Community so the changes take effect
C. Add a Featured Topic in the Community Management console
D. Select the Customer Channel in article setup
Universal Containers have launched their Customer Community on the Koa template. Community members have asked your advice for accessing the community on iOS devices, what do you recommend?
A. IOS users should download the Salesforce1 app and access the community through the Salesforce1 switcher
B. All users should access a Koa Community via a Desktop browser only
C. IOS users should download the OneCommunity app where they can use their regular community login credentials to access the Community
D. Navigate to the community URL in the browser and a mobile experience will be automatically rendered
Regional Containers want to ensure any Community members without Community contributions are moderated by the Community Manager, how would this requirement be implemented?
A. Download the Advanced Community Moderation lightning component and configure it in the Community Builder
B. Use a Community Moderation Rule
C. Define Community Member Criteria
D. Leverage the Community Cloud Moderation API with APEX
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